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Extended Stay America Select Suites - Orlando - South
- Hotels
- Orlando, FL
About this business
Location details
10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roaches #EnuffSaid
Business response:
We take suspected pest sightings very seriously. Thank you for letting us know. We follow a rigorous cleaning procedure after every check-out including sanitizing the bedspreads and shower curtains so guests can rest assured that we maintain a super clean and bug-free environment. We wish you all the best in your future travels.
Didn’t stay at the hotel receive a refund because I requested to have a non smoking room. And the room smelled horrible like someone just finished smoking a cigar. They refused to give me another room without paying extra
Business response:
I'm sorry we could not accommodate your preferred room type during your recent visit. We hope you have truly wonderful travels ahead.
This hotel is smelly and some of the guest are a little creepy.
Business response:
I'm sorry we didn't impress you. We love to give guests a great experience and it sounds like we let you down. We hope your future travels are truly wonderful ones.
Terrible customer service Front desk staff was no help whatsoever. Found stain on bedsheets and baby roaches in the shower. I will never book a room at this hotel again.
Business response:
Thank you for your review. We are terribly sorry to hear that our hotel did not live up to your expectations especially from a service point of view during your visit. We pride ourselves in delivering excellent service and super clean rooms so we were unhappy to hear that this was not your experience. We are so sorry we disappointed you and wish you well in your future travels.
Cheap but pretty rough Closest thing to a prison type room you can get, uncomfortable, cockroaches and bugs, gross carpet. Thankfully we were barely in the room for the night. You get what you pay for, cheapest room in the area. But don’t expect much comfort
Business response:
We are so sorry for the impression you got during your stay with us. We work hard to deliver a great guest experience and we’re sorry this was not your experience. We wish you the best in your future travels.
Business response:
We are sorry you did not enjoy your stay with us.
Business response:
We are so sorry to hear that you did not enjoy your stay with us. Best wishes in your future travels.
WoodSpring Suites was not such a pleasant vacation stay. I wouldn’t recommend to anyone. I killed three lizards while in the room. There were no shade covering for the window. So it was like I forced to wake up early because of the sun shining in the room. The bed was very uncomfortable. The elevator was out of service. I had to carry my luggage up four flights of stairs. I wouldn’t rate this hotel any stars.
Business response:
Thank you for sharing your feedback with us, Ambii. What you've described is certainly not the pleasant, comfortable experience we aim for when serving guests. We are terribly sorry that this stay was disappointing to you.
Staff was pretty bad, they were having a conversation behind a locked security window verses taking care of us. They did not have our Expedia reservation in their system and had to pay more for a room. The Hotel isn't located in the best part of down and is very sub par at best. If you need a cheap one night stay it would work, else I highly recommend you avoid this place at all costs.
Business response:
What you've described is certainly not the pleasant, comfortable experience we aim for when serving guests. We are terribly sorry that this stay was disappointing to you.
Frequently asked questions about Extended Stay America Select Suites - Orlando - South
How is Extended Stay America Select Suites - Orlando - South rated?
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 848 reviews.
When is Extended Stay America Select Suites - Orlando - South open?
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.