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Extended Stay America Select Suites - Orlando - South
- Hotels
- Orlando, FL
About this business
Location details
10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so sorry you were not pleased with your stay. Thank you for taking time to rate our hotel.
I really had no idea what I was getting. For some reasons hotels were all booked this weekend. Given the price I wasn’t expecting much. Days Inn level. Maybe Motel 6. It wasn’t. No amenities like coffee. Hotel staff was overtly rude. The hallways smell bad. The bed is like sleeping on a sheet of cardboard. Could not wait to check out as soon as I showered the next morning.
Business response:
I am so sorry to hear that you got a bad impression of our hotel during your stay. We strive for an all-around positive guest experience and we’re sorry that was not your experience. We wish you the best in your future travels.
Worse hotel ever,hotel policies favors just the hotel not the customers no refund ,wont book them again
Roaches #EnuffSaid
Business response:
We take suspected pest sightings very seriously. Thank you for letting us know. We follow a rigorous cleaning procedure after every check-out including sanitizing the bedspreads and shower curtains so guests can rest assured that we maintain a super clean and bug-free environment. We wish you all the best in your future travels.
Didn’t stay at the hotel receive a refund because I requested to have a non smoking room. And the room smelled horrible like someone just finished smoking a cigar. They refused to give me another room without paying extra
Business response:
I'm sorry we could not accommodate your preferred room type during your recent visit. We hope you have truly wonderful travels ahead.
This hotel is smelly and some of the guest are a little creepy.
Business response:
I'm sorry we didn't impress you. We love to give guests a great experience and it sounds like we let you down. We hope your future travels are truly wonderful ones.
Terrible customer service Front desk staff was no help whatsoever. Found stain on bedsheets and baby roaches in the shower. I will never book a room at this hotel again.
Business response:
Thank you for your review. We are terribly sorry to hear that our hotel did not live up to your expectations especially from a service point of view during your visit. We pride ourselves in delivering excellent service and super clean rooms so we were unhappy to hear that this was not your experience. We are so sorry we disappointed you and wish you well in your future travels.
Cheap but pretty rough Closest thing to a prison type room you can get, uncomfortable, cockroaches and bugs, gross carpet. Thankfully we were barely in the room for the night. You get what you pay for, cheapest room in the area. But don’t expect much comfort
Business response:
We are so sorry for the impression you got during your stay with us. We work hard to deliver a great guest experience and we’re sorry this was not your experience. We wish you the best in your future travels.
Business response:
We are sorry you did not enjoy your stay with us.
Frequently asked questions about Extended Stay America Select Suites - Orlando - South
How is Extended Stay America Select Suites - Orlando - South rated?
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 888 reviews.
When is Extended Stay America Select Suites - Orlando - South open?
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.