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Extended Stay America Select Suites - Panama City - Callaway
- Hotels
- Callaway, FL
About this business
Location details
902 N. Tyndall Parkway, Callaway, FL, 32404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don't even think about it. The exterior of the hotel projects as a modern mid scale hotel but the impression ends there. This hotel advertises itself on its outdoor marquee as having full kitchen facilities. NOT SO. Its true they have a refrigerator and a stove. It ends there . No pots, no pans, no silverware, no dishes, no glasses, no cups. When questioned after checking in, the desk clerk said " well there is a Walmart" across the street. Go figure. They provide no rack to place your baggage, there is one metal shelf of th... read more
Business response:
Oh no --- We are so disappointed to hear that you got a bad impression of our hotel before you even got to stay with us! We work hard to provide affordable, clean, and comfortable rooms and we’re sorry your stay fell short. We have shared your comments with the hotel and our operations team to share your impressions and experience. We wish you well in all your future travels.
The staff had the worst attitude, not accommodating. Got there at 4pm and they told me that the room wasn’t ready and there was nothing they can do, also I booked a non smoking room and all they had available is smoking. The staff didn’t care one way or another. DO NOT BOOK THIS HOTEL, WORST EVER!
Business response:
Thank you for your feedback and for sharing your less than pleasant experience. We apologize that your reserved room was not ready when you checked in. That is certainly not the impression we were aiming for. We have passed your comments on to the operations team to address these issues and we're so sorry for your disappointing experience. We wish you well in all your future travels.
Bad experience!!!! I had a reservation for a non smoking room. I got there at 8 PM. I was told all they had was a smoking room. The manager told me she would clean a non smoking for me which took over an hour. The whole hotel once inside smelled of smoke even the non smoking floor/room. I have asthma and had a flare up due to this. I asked for a refund of the second night and was told they couldn't do that since I had actually stayed. I don't recommend this to anyone who prefers/needs non-smoking.
Business response:
Thank you for reviewing our hotel. We are so sorry to hear that you had an unpleasant experience during your stay with us. There is almost nothing worse than smelling smoking odors when these smells are offensive to us. We've shared your comments with our operations team to address this issue. We wish you well in your travels and hope you’ll give us another chance the next time your travels bring you to the area.
Unwelcoming Could not find reservation and no rooms available. When I presented my paper copy of my confirmation suddenly I was in the system after all. Although I arrived 15 minutes early it took an hour to actually be checked in. After a 700 Mile drive I was not a happy camper. Bed mattress kept slipping off the bed. Cheap thin towels and 1/2 roll of toilet paper. Then when I checked out i waited at counter till she she said you're good and when i asked for receipt I was told it would be emailed. Instead received a call th... read more
Business response:
Thank you for your review and detailed comments. We value your feedback and are so sorry to hear that you had such a negative experience during your stay. WoodSpring Suites strives to provide guests with a clean, affordable environment they can enjoy, feel comfortable in, and want to return to. We are so sorry this stay disappointed you. We've passed your comments to the operations team to address these issues. Best wishes in your future travels.
Room unclean bed bugs took over the whole
Business response:
Thank you for taking time to review our hotel. We are sorry you did not enjoy your stay with us. Your comments have been forwarded to the staff to provide them with additional feedback on your impressions of the hotel. We wish you the best in your future travels.
Business response:
Thank you for taking time to rate our hotel and provide us with feedback on your stay. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Ok for the money, but there are better places The hotel itself was clean, but very noisy. You could hear the people above, below, and beside you at all times of day and night. The beds were hard but clean, the toilet paper little better than tissue, and the windows only had blinds with no curtains. There is a 2 burner stove with microwave and full refrigerator, but no oven and no utensils unless you want to buy them from the hotel. The onsite laundry takes cash or card, but costs $5.25 to wash and dry a load of clothes. The ... read more
Business response:
We are so sorry for the negative experiences you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. Your comments have been forwarded to the staff to provide them with additional feedback on your impressions of the hotel. We wish you the best in your future travels.
Okay Not a 3 star location because of the animal friendly policy. You now have a good hotel that is going to the dogs.
You get what you pay for. I have been staying here for an assignment in Panama City. The management has changed every other week I’ve been here, they get worse and worse. They charge you for linen services, housekeeping, etc. they say they do bi-weekly cleaning but it never happens. Happy to be out of here soon.
Frequently asked questions about Extended Stay America Select Suites - Panama City - Callaway
How is Extended Stay America Select Suites - Panama City - Callaway rated?
Extended Stay America Select Suites - Panama City - Callaway has a 3.2 star rating with 1,179 reviews.
When is Extended Stay America Select Suites - Panama City - Callaway open?
Extended Stay America Select Suites - Panama City - Callaway is open now. It will close tomorrow at 12:00 a.m.