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Extended Stay America Select Suites - Panama City - Callaway
- Hotels
- Callaway, FL
About this business
Location details
902 N. Tyndall Parkway, Callaway, FL, 32404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
I'm sorry you did not enjoy your stay with us. Thank you for rating our hotel.
Don't do it. I arrived and was told my reservation was cancelled. There was no explanation given. He said he would see if he had a room available. He had to call someone and I could hear him say the reservation had been cancelled. It took approximately 30 minutes to findd me a room. The room had clearly been a smoking room at one time, and still smelled like cigarettes. It had a small kitchenette, with absolutely no pots and pan's, no silverware, no plates or cups. Why advertise your rooms have kitchenette's, but don't provi... read more
Business response:
Thank you for your feedback. It sounds like you were not aware of our unique approach to lodging --- that guests pay a base rate and then add only the services and amenities that are important to them. Many guests just love creating a customized experience that is easier on the budget. About the cookware, we do not stock rooms to help keep our rates affordable. Many guests prefer to bring their own cookware or purchase what they need locally for the kitchen; we also offer kits (a Simply Cooking Kit and a Simply Dining Kit) f... read more
Below par. The sink wouldn’t drain. The shower head was very weak and the shower activation lever wouldn’t work correctly.
Business response:
Thank you for your feedback. We are so sorry for the maintenance issues in your room and apologize for the inconvenience these caused you during your stay. We will certainly address the problems and appreciate hearing from you.
Didn’t enjoy Never again
Business response:
I'm so sorry to hear this.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us another try the next time your travels bring you to the area.
We booked our room in January for our July stay for 9 days. We asked for a non smoking room due to my daughters health issues. When we arrived, we were told they only had two rooms left in the whole building and they were both smoking rooms. We couldnt find another room anywhere so we had to stay. The girl at the front desk was a young girl and extremely rude, she refused any suggestions at all to our questions. We even asked for recommendations to eat and beaches she was very rude and said ask someone else, she didnt know. ... read more
Business response:
We are so sorry you were disappointed with your stay. Your descriptions are far from what we intend and we are sorry we let you down.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for your feedback.
smoky rooms, sketchy, bad customer service I checked into a room with a couple of friends. All of us are pretty simple guys from regular families so any average hotel would be adequate for us. However, this hotel is below average. The area is sketchy, we were approached by a homeless man within the first ten minutes of arriving at the hotel. The people who stay at the hotel are rough around the edges and a few made us feel uncomfortable. There is a strict no-refund policy and I truly believe it is because once you see what t... read more
Business response:
Thank you for taking the time to share your thoughtful feedback with us. We’re sorry to hear that you had an unpleasant impression of other guests and experienced some smoke odors during your stay. Our goal is to provide every guest with an all-around positive experience and we hope you'll give us an opportunity to do that for you next time.
Weekly apartments No daily housekeeping. Rooms are cleaned every 14 days. Weekly cleaning is extra You can get clean towels from the desk for $10 a week. Ants all over the kitchen & window. Shower valve was broken so you got a better shower on your ankles than on your body
Business response:
Thank you for the feedback. We will use it to improve and we hope your future travels are great ones.
Frequently asked questions about Extended Stay America Select Suites - Panama City - Callaway
How is Extended Stay America Select Suites - Panama City - Callaway rated?
Extended Stay America Select Suites - Panama City - Callaway has a 3.2 star rating with 1,148 reviews.
When is Extended Stay America Select Suites - Panama City - Callaway open?
Extended Stay America Select Suites - Panama City - Callaway is open now. It will close tomorrow at 12:00 a.m.