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Extended Stay America Select Suites - Panama City - Callaway
- Hotels
- Callaway, FL
About this business
Location details
902 N. Tyndall Parkway, Callaway, FL, 32404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Business response:
Thank you for taking the time to review your recent stay at our hotel. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
They don't clean rooms or offer fresh towels daily.
Business response:
Thank you for your feedback. We are so sorry to hear that you were not made aware of our unique approach to lodging - that guests pay only for services and amenities they want. About the housekeeping, we include room cleaning service every 14 days in the base rate, but more frequent service can be requested. Many guests prefer the privacy that comes with limited Housekeeping and our Linen Exchange program. It sounds like our accommodations did not meet your needs and we are sorry we disappointed you. We'd love to welcome you... read more
The location was good, next to eatery and Walmart. Enough parking on both side of the hotel
Business response:
We are glad our location was especially convenient for you during this stay. Thanks for staying with us.
They don’t make sure you have what you need after checking in, like toilet paper. They don’t clean the room ,after you check in. They don’t pull the trash after you check in. Wish I would have known that upon arrival.
Business response:
Thank you for letting us know how we are coming across and what areas we need to address - like ensuring all guests understand our unique approach to lodging. We include basic amenities in the rate and then allow guests to customize so they pay only for what they want to use (like more frequent room cleaning, linen exchange, cookware, etc.). It would be a bit shocking if you weren't expecting this and we're so sorry we disappointed you.
Business response:
I'm sorry you did not enjoy your stay with us. Thank you for rating our hotel.
Don't do it. I arrived and was told my reservation was cancelled. There was no explanation given. He said he would see if he had a room available. He had to call someone and I could hear him say the reservation had been cancelled. It took approximately 30 minutes to findd me a room. The room had clearly been a smoking room at one time, and still smelled like cigarettes. It had a small kitchenette, with absolutely no pots and pan's, no silverware, no plates or cups. Why advertise your rooms have kitchenette's, but don't provi... read more
Business response:
Thank you for your feedback. It sounds like you were not aware of our unique approach to lodging --- that guests pay a base rate and then add only the services and amenities that are important to them. Many guests just love creating a customized experience that is easier on the budget. About the cookware, we do not stock rooms to help keep our rates affordable. Many guests prefer to bring their own cookware or purchase what they need locally for the kitchen; we also offer kits (a Simply Cooking Kit and a Simply Dining Kit) f... read more
Below par. The sink wouldn’t drain. The shower head was very weak and the shower activation lever wouldn’t work correctly.
Business response:
Thank you for your feedback. We are so sorry for the maintenance issues in your room and apologize for the inconvenience these caused you during your stay. We will certainly address the problems and appreciate hearing from you.
Didn’t enjoy Never again
Business response:
I'm so sorry to hear this.
Frequently asked questions about Extended Stay America Select Suites - Panama City - Callaway
How is Extended Stay America Select Suites - Panama City - Callaway rated?
Extended Stay America Select Suites - Panama City - Callaway has a 3.2 star rating with 1,179 reviews.
When is Extended Stay America Select Suites - Panama City - Callaway open?
Extended Stay America Select Suites - Panama City - Callaway is open now. It will close tomorrow at 12:00 a.m.