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Extended Stay America Select Suites - Pensacola - Fort Walton Beach
- Hotels
- Fort Walton Beach, FL
About this business
Location details
915 Harrelson Drive, Fort Walton Beach, FL, 32547, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There wasn’t a blow dryer or cooking utensils. They wouldn’t provide extra towels.
Business response:
Dear Amy, Thank you for the feedback. We apologize for any inconvenience you experienced during your stay. We understand the importance of well-kept properties and have all this available for our guests' comfort. Since we are an extended stay, all these in-room amenities are available at the front desk for guests upon request. We appreciate you bringing these to our attention and hope to welcome you back for a much better experience.Sincerely,Hotel Management
This was the worst stay at a hotel I’ve ever had. I had higher expectations but the management was late….cancelled my reservation on accident and then BARGED INTO MY ROOM THIS MORNING AND ASKED WHY I WAS THERE. The person “forgot” to reserve my room..
Business response:
Dear Shannon, Please accept our sincere apology for the inconvenience and less-than-favorable experience you had at our hotel. We are very sorry that our service did not meet your expectations. We will review your situation with the appropriate individuals to prevent this from happening again. While we know this cannot change your experience, you have our assurance that we will improve going forward. We hope you will choose to visit again so that we can provide you with the excellent experience that you deserve.Sincerely,Hot... read more
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Fort Walton Beach
How is Extended Stay America Select Suites - Pensacola - Fort Walton Beach rated?
Extended Stay America Select Suites - Pensacola - Fort Walton Beach has a 3.3 star rating with 1,439 reviews.
When is Extended Stay America Select Suites - Pensacola - Fort Walton Beach open?
Extended Stay America Select Suites - Pensacola - Fort Walton Beach is open now. It will close tomorrow at 12:00 a.m.