Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.

Business response:

Denise, thank you for choosing Extended Stay America. We are glad to know you were impressed with our associates and had a nice time with us. It was a pleasure to have you here, and we cannot wait for your return visit. Sincerely, Hotel Management 

Business response:

Thank you very much for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management 

Business response:

Wow - Jeremiah, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. ​Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing the highlights of your most recent stay at Extended Stay America. We appreciate your loyalty to our hotel and are delighted you have stayed with us many times over the years. We look forward to hosting you many more times. Sincerely, Hotel Management 

Business response:

Thank you for the review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. We value your feedback as it will help us improve our facilities moving forward. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are delighted you had a great time here. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management