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Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Airport - E. Oak St. is located at 4357 E Oak St, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Omg! The best place i stayed at since january! Thank you! Great job!
Business response:
Emmy, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The reasonable prices of the hotel unfortunately encourages questionable guests. The grounds looked a little messy but the room was decent. To be quite blunt, if you don't mind sharing the hotel with probable criminals, then stay here. Just be sure to lock your vehicle.
Business response:
Gabe, thanks for being our guest. We take safety and security of our guest very seriously and work closely with the local police to ensure we have a safe and secure environment at our hotel. We hope you will give us another chance to replace this experience with a more positive memory! Sincerely, Hotel Management
Major✓ Major is such a great staff member
Business response:
Thank you for taking the time to share your feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Nice stay, but needs a few items in kitchenette. Service was good. Room was clean; however, I had to get dishes from the office. None in the room. I was given a small container of dishes and 2 pans. No extras.The dishwasher leaked and the phone did not work. The lady at the desk said she would send maintenance. I was there 4 days and never saw maintenance. The room was nice. The pool was nice and overall I had a nice stay.
Business response:
Thanks for being our guest at Extended Stay America. We are pleased you were overall happy with your stay with us. With that said, we are sorry we missed meeting some of your expectations. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
last minute It was ok for last minute and it was affordable. The breakfast hours was too early. The room smelled like cigarette smoke.
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Not bad for the price Hotel is ok. You get what you paid for. Staff is also ok.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you had a great stay with us and that our offerings were to your satisfaction. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Wow - Daniel, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Staff was nice, the room could be cleaner.
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall happy with your stay with us. That being said, we are sorry for not living up to your expectations. We have shared your concerns with our housekeeping team to be more diligent going forward. We hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
The safety lock knob latch was missing in the door. The rug was extremely dirty However, the bed was comfortable & the sheets were clean. Not sure if I would recommend to friend.
Business response:
Thank you for bringing these issues to our attention. Although you liked your comfortable bed, we sincerely apologize for the cleanliness and maintenance issues you experienced during your stay. This is certainly not acceptable and will be working with the appropriate department heads to see where we fell short and to ensure it does not happen again. We are really sorry for your experience and hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 4.2 star rating with 1,518 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.