Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.

Business response:

We appreciate you for selecting us and being a guest at Extended Stay America and for recommending us to others. It is a pleasure to know you enjoyed the comfort of your clean room and that you were impressed with the service delivered by our associates. Thank you so much for your kind words, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Will, thank you for your review of Extended Stay America and for recommending us to future guests. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to provide feedback about your stay. We are sorry your stay was impacted by the renovations. We plan the noisiest work when it will cause the least disturbance to our guests, and regrettably this was unavoidable. We hope you will come back after the renovations have been completed. We would love the opportunity to provide you a more peaceful experience. Thank you again. Sincerely, Hotel Management 

Business response:

Will, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay, liked our well-maintained property, and our location close to a variety of restaurants and shopping was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your stay at Extended Stay America. It is delightful to know that the services provided by our associates exceeded your expectations, and your kind comments are greatly appreciated. We hope you will come back and see us on your next visit to our area. Sincerely, Hotel Management 

Business response:

Dear Feda, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations 

Business response:

Thank you for being our guest at Extended Stay America. We are glad to know you had a nice stay and that you liked our well-equipped kitchen as well as our comfortable accommodations. We appreciate your business and hope to see you soon. Sincerely, Hotel Management 

Business response:

Ti, thank you for staying with us. Although you were happy with most of our service, we are sorry that the roaches you found at night spoiled your stay with us. We have contacted our pest control provider to address the issue as quickly as possible. We hope to have another opportunity to host you as we are confident your experience will exceed the high standards you have come to expect from our brand the next time you stay with us. Sincerely, Hotel Management