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Extended Stay America Select Suites - Phoenix - Mesa - West
- Hotels
- Mesa, AZ
About this business
Location details
1920 W. Isabella Ave., Mesa, AZ, 85202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Clean and safe visit for family
Business response:
Dear Anna, We are thrilled to hear about your positive experience during your stay at Extended Stay America. Our top priority is providing a clean and safe environment for our guests, and we're delighted that we met your expectations. Thank you for choosing us for your family trip, and we look forward to welcoming you back again soon!Sincerely,Hotel Management
Always nice
Good rest
Business response:
Dear Colin, Thank you for staying at Extended Stay America. It was wonderful hosting your visit, and we thank you for allowing us to be of service. Our staff does an excellent job maintaining our accommodations, and it will be a pleasure to share your kind remarks with them. We appreciate your generous review and hope you will be back to revisit soon. Sincerely,Hotel Management
Check in needs major overhaul The check in clerk was an absolute ass
Business response:
Dear Albert, Thank you for sharing your experience. We apologize for any inconvenience you experienced during the check-in process. It is disheartening to know that we failed to meet your expectations and provide you with the exceptional service we are known for. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future. We hope to welcome you back for a more enjoyable stay.Sincerely,Hotel Management
Staff was efficient giving me the Kay for my room, One night for less than 90 dlls, nothing extraordinary nothing good or bad to say. I’ll came back
Business response:
Dear Miriam, Thank you for your feedback and for choosing us for your stay. We're glad our staff provided efficient service and that you found value in our pricing. We look forward to welcoming you back on your next visit and hope to provide you with an even more enjoyable experience. Sincerely,Hotel Management
Beds are hard as a rock. Pillows sre terrible. I would give it a zero based on this since the whole point is having a pkace to sleep. I hardly slept. I will never stay there again. If you like a very, very firm mattress, you will love this place.
Business response:
Dear Robert, Thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. Our front desk is available around the clock to address issues such as this. We appreciate your business and sincerely apologize that we did not provide you with a good night's sleep. Thank you for bringing this to our attention. We hope you will give us another chance to provide you with the relaxi... read more
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Mesa - West
How is Extended Stay America Select Suites - Phoenix - Mesa - West rated?
Extended Stay America Select Suites - Phoenix - Mesa - West has a 4.3 star rating with 1,546 reviews.
When is Extended Stay America Select Suites - Phoenix - Mesa - West open?
Extended Stay America Select Suites - Phoenix - Mesa - West is open now. It will close tomorrow at 12:00 a.m.