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Extended Stay America Select Suites - Phoenix - Mesa - West
- Hotels
- Mesa, AZ
About this business
Location details
1920 W. Isabella Ave., Mesa, AZ, 85202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They’re there when you need it Stay was amazing, staff worked with me when I had a family emergency. Made my stay that much easier, when you’re dealing with a family emergency the last thing you think about is your hotel stay.
Business response:
Erna, thank you for choosing to stay with us at Extended Stay America. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice rooms It was a nice comfy room.
Business response:
Maher, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Location, location, location Loved the location and price. It was my first stay at an Extended Stay America. I loved it but I was having daily problems with my door key. I had to get it redone twice the first day and once on the second day. There might have been a problem with the card reader,
Business response:
Santiago, it was a pleasure to have you as our guest at Extended Stay America. We are glad to read you liked the value we offer and that our location was perfect for your needs. Your feedback regarding the key card will be shared with the appropriate team to ensure this never happens again. We hope you will make us your home whenever you are in town. Sincerely, Hotel Management
Room ok for 1 night. Toilet didn't flush.
Business response:
Valentine, thank you for choosing us. We glad to know you had a pleasant stay with us and that our offerings were to your satisfaction. Your feedback for the toilet has been shared with the maintenance team for review and action. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Location was great, room was very clean. Staff is very nice and helpful. Newly renovated property. The bed was very hard for my liking. I would have liked dish ware some basic kitchen stuff. But overall, I would stay again.
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed our ideal location, found your suite comfortable and our staff friendly and professional. Kindly note, to ensure the cleanliness of kitchenware they are kept at the front desk. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Dirty sheets??? I noticed the bottom sheet was turned inside out and the top sheet was upside down. I looked at the bottom sheet, wrinkled, no creases. I suspect the sheets were not replaced just turned over. I went to the desk and got replacement sheets. Remade the bed myself.
Business response:
Thank you for staying with us and for sharing your experience. We apologize for the housekeeping items that were overlooked. Those issues have already been addressed with our housekeeping staff and they will be more diligent in focusing on the issues you mentioned. We hope you will stay with us again when you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Mesa - West
How is Extended Stay America Select Suites - Phoenix - Mesa - West rated?
Extended Stay America Select Suites - Phoenix - Mesa - West has a 4.3 star rating with 1,549 reviews.
When is Extended Stay America Select Suites - Phoenix - Mesa - West open?
Extended Stay America Select Suites - Phoenix - Mesa - West is open now. It will close tomorrow at 12:00 a.m.