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Extended Stay America Select Suites - Phoenix - Mesa - West
- Hotels
- Mesa, AZ
About this business
Location details
1920 W. Isabella Ave., Mesa, AZ, 85202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice for the price
Business response:
Malachi, thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Bath tub was clogged, trash from the previous guest was hidden under the bathroom sink.
Business response:
Thanks for sharing your feedback online. Although you had an overall pleasant stay, we sincerely apologize for the issues you encountered in your room while you were here. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy until the cleaning process is complete. Your feedback is shared with the respective teams to be more diligent with their duties going forward. Please give us a chance to redeem ourselves on a futur... read more
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Near the freeway...room was clean, and staff nice.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Easy, fast, great price For a great deal an being able to reserve without paying. Love it!!! Thank u
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Great location; great price; could be cleaner! It was o.k. for one night. The sheets were not clean. When I called the office, she said I could go down and pick up a fresh set; she was the only one there, so no one could drop them off. The desk clerk was very nice and did the best she can since she was by herself. I changed the bed myself. There were "whiskers" from someone shaving, on the bathroom sink, so that told me that it hadn't been wiped down and cleaned completely. There wasn't a coffee maker in the room, but then I... read more
Business response:
Thanks for evaluating your experience at our hotel. We are pleased to read you had an overall pleasant visit liked our location was perfect for your needs. However, we apologize for the issues you experienced during your visit. We truly appreciate your comments and will share them with our team to take corrective action. It's our goal to provide an excellent customer experience, so we hope you will give us an opportunity to redeem ourselves on a future visit to our hotel. Sincerely, Hotel Management
Service and Explantions could be better! It wasnt too bad, the only thing was there was only one person at the desk to check me in, took a few mins til someone came in, didnt really explain much just about how there was a grab n go breakfast, how to log on to the wi-fi, and if I needed anything to let them know. She (Paola) didnt say where to get the breakfast, didnt mention any pool, didnt tell me how to contact them, no word about that you needed a paper to park on the property and they needed my husband to come in w his I... read more
Business response:
Angelica, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Home away from home Great and convenient!
Business response:
Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Mesa - West
How is Extended Stay America Select Suites - Phoenix - Mesa - West rated?
Extended Stay America Select Suites - Phoenix - Mesa - West has a 4.3 star rating with 1,477 reviews.
When is Extended Stay America Select Suites - Phoenix - Mesa - West open?
Extended Stay America Select Suites - Phoenix - Mesa - West is open now. It will close tomorrow at 12:00 a.m.