Extended Stay America Select Suites - Phoenix - Mesa - West

Business response:

Thanks for choosing Extended Stay America for your needs. We are thrilled to know you had an excellent stay with us and that our offerings were to your satisfaction. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

We appreciate the evaluation of your stay with us, and we apologize for the inconvenience caused by the maintenance issues in your suite. We conduct periodic inspections to prevent problems such as this from occurring, but sometimes things malfunction at the worst possible times. We hope to have another opportunity to welcome you back for a more favorable experience. Sincerely, Hotel Management 

Business response:

Brad, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for sharing your feedback. We are happy you enjoyed your stay, especially our Front Desk service. We are happy that your stay at Extended Stay America was comfortable. We hope you will stay with us again when in our area. Sincerely, Hotel Management 

Business response:

Thanks for staying with us. We are sorry for the issue you had with the bed and regret the inconvenience caused. Your concern has been shared with the concerned team members to improve our facilities moving forward. We hope the positive aspects of your stay will bring you back soon. Sincerely, Hotel Management 

Business response:

John, we are pleased to know how much you enjoyed your stay at Extended Stay America. Our entire staff works hard to meet and exceed our guests' expectations, and they will be pleased with your rating. We hope you will choose us again. Sincerely, Hotel Management 

Business response:

Thank you for the five-star rating of Extended Stay America. It's great to know you found your suite comfortable and you were pleased with the exceptional service from our staff. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Rebecca, thank you for choosing Extended Stay America. We want your stay with us to feel like home and be as comfortable as possible, and it is so nice to see how much you liked your guest room. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management