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Extended Stay America Select Suites - Phoenix - Mesa - West
- Hotels
- Mesa, AZ
About this business
Location details
1920 W. Isabella Ave., Mesa, AZ, 85202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Happy in Phoenix Totslly fell in love with one gorgeous night fornt desk lady.
Business response:
George, thank you for choosing to stay at Extended Stay America. We are thrilled to read you loved the service provided by our front desk associates and that you had a wonderful time here. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Good area, hard to check out during off hours The lobby smelled terrible, like mildew or something. The room was okay but there were no utensils of any kind and no dishes for the kitchenette. I was only given a very small shampoo and a bar of soap. If I hadn't brought my own I'd be in trouble because that amount of shampoo would have been barely enough for me to use and I have pretty short hair. Room was tight and not easy to get around in without hitting something or stubbing my toe somewhere. Not the worst room in the worl... read more
Business response:
We appreciate your candid comments about your stay at our hotel. We were disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience with us. Rest assured that we take these reviews seriously and then fine-tune procedures to help ensure we do not repeat mistakes. We hope you will consider giving us another chance so we can make this up to you the next time you are in the area. Sincerely, Hotel Ma... read more
Nice, Clean Hotel The hotel was clean, with a great little kitchenette. You have to request the dishes though; they area not already in the room. Everything worked well, but the doors have a gap almost wide enough to see through, which was a little disconcerting. It was hard to tell if it was latched without actually pulling on it, and noise came in pretty easily. The room itself was very pleasant though. Nice layout, pleasant artwork on the walls, and very clean.
Business response:
Ramona, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read liked our well-kept property and the kitchenette in your room. We value your feedback as it will help to improve our future guest experiences. We thank you for your business and cannot wait to welcome you back! Sincerely, Hotel Management
my stay it was pleasant
Business response:
Thank you for staying at Extended Stay America and for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, Hotel Management
The hotel was fine for my short, 2-night stay. The hotel staff was very friendly when I checked in. The bed was really comfortable and the room was pretty clean, overall. I would stay again if I knew I would have as nice of a stay as I did.
Business response:
It was our pleasure hosting you at Extended Stay America. We are glad to know our courteous associates and your well-appointed room left you with a great impression of our hotel. We appreciate you choosing us and look forward to your return visit soon. Sincerely, General Manager
Business response:
Michelle, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
AWESOME awesome place to stay id recommend to my friends and family
Business response:
Katrina, we are delighted you chose to stay at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Thanks again for the recommendation, and we look forward to seeing you again soon. Sincerely, General Manager
funny smell in room It was good ty
Business response:
Joey, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay. We truly value your feedback as it will help us to improve our future guest experiences. We look forward to hosting you again soon. Sincerely, General Manager
It's what we needed Stayed due to AC being out at our house. Good value for the money. Small kitchen and a place to sit and eat which is nice. It has been updated but there are still old doors and tubs. Kitchen still has old hot plate type burners. The AC units are under the window so individually controlled. Everything is very clean and supplies you may need are arranged at the front desk. The evening desk clerk Julien is personable and on top of things.
Business response:
Thank you for staying at Extended Stay America - Phoenix - Mesa – West. We are delighted you liked the value we offer and that you enjoyed your room with a kitchen. Julien will be happy to hear your compliment. Thanks again for your business. We would love to be of your service again in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Mesa - West
How is Extended Stay America Select Suites - Phoenix - Mesa - West rated?
Extended Stay America Select Suites - Phoenix - Mesa - West has a 4.3 star rating with 1,477 reviews.
When is Extended Stay America Select Suites - Phoenix - Mesa - West open?
Extended Stay America Select Suites - Phoenix - Mesa - West is open now. It will close tomorrow at 12:00 a.m.