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Extended Stay America Select Suites - Phoenix - Mesa - West
- Hotels
- Mesa, AZ
About this business
Location details
1920 W. Isabella Ave., Mesa, AZ, 85202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If you are in a pinch it's ok If you are in a pinch and need a quick place to stay, this hotel will do. Definitely more of a motel feel. Took a long time to check in. Location next to a Starbucks and Jamba Juice was great. Hard to sleep. The walls are not sound proof. Lots of loud people and slamming doors. The smell of smoke was everywhere. Would not stay here again unless I just needed a quick place to stay at the last minute. The breakfast isn't really a meal either.
Business response:
Jamingna, thanks for staying at our hotel. We are happy to read you were benefited with our convenient location and that you had an overall pleasant stay. However, we are sorry for the smell and noise issue you experienced while here, and regret the inconvenience caused. Your comment have been shared with the housekeeping team to remove the smoke smell and in regard to noise, our front desk is available, and we would have been happy to try and resolve or move you to another suite. We hope you will consider giving us a second... read more
Business response:
Rosemary, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
great stay The staff went beyond to make sure our visit to Phoenix was enjoyable. The personnel at the front counter should be recognized as being friendly and professional.
Business response:
Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to know that you loved your stay. We look forward to sharing your comments with our team. Thanks for choosing Extended Stay America. We hope to welcome you again soon! Sincerely, Hotel Management
Goif Thus is a Great girl thank you I freaky like it but it's Marty
Business response:
Thank you for being our guest and for sharing your feedback. We are happy you enjoyed the service offered by our staff and that you had an overall pleasant stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us when in our area. Sincerely, Hotel Management
Business response:
Jun, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Overpriced The personnel couldn't be friendlier, unfortunately the room was definitely not worth the price. Rusty tubs, dirty bathroom sinks and floors are not a welcoming sight. Wall paint was unfinished. Scratched mirrors, strange place.
Business response:
Thank you for staying with us and letting us know you liked our courteous service. That being said, we are sorry for the issues you encountered in your room and regret that you were not happy with the cost of your stay. Your comments have been shared with the appropriate team members to take corrective actions. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Good stay Hotel was good however don’t expect to eat breakfast at this hotel. Coffee and a packet of oatmeal was the selection basically. Room was clean and bed was comfortable. Espn didn’t work on my tv but oh well! Staff was friendly and helpful. Great hotel to stay for the money.
Business response:
Shawn, thanks for being our guest and reviewing your experience at our hotel. We are glad to read you liked the service provided by our staff and were impressed with our affordable rates. However, we are sorry and your concern regarding our breakfast choices will be discussed with our Brand Leaders when updating our offerings. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Mesa - West
How is Extended Stay America Select Suites - Phoenix - Mesa - West rated?
Extended Stay America Select Suites - Phoenix - Mesa - West has a 4.3 star rating with 1,592 reviews.
When is Extended Stay America Select Suites - Phoenix - Mesa - West open?
Extended Stay America Select Suites - Phoenix - Mesa - West is open now. It will close tomorrow at 12:00 a.m.