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Extended Stay America Select Suites - Phoenix - Mesa - West
- Hotels
- Mesa, AZ
About this business
Location details
1920 W. Isabella Ave., Mesa, AZ, 85202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just ok nothing special Just ok nothing special
Business response:
Thomas, thank you for your visit. We are glad to see you had an overall great stay, but we truly apologize for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
I loved the Room & area it was the smartest choice it was very relaxing & clean & quiet
Business response:
Thank you for choosing to stay at Extended Stay America - Phoenix - Mesa - West. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We appreciate your business and look forward to seeing you again soon! Sincerely, General Manager
Nice hotel close to the freeway It was a good stay even tho I did see a little of the wrong crowed hanging out in the lot.
Business response:
Thank you for reviewing your stay. It is good to know you enjoyed your overall time with us and liked our location. We appreciate you being our guest and hope to see you again in the future. Sincerely, General Manager
Business response:
Jeff, it was a pleasure having you as our guest at Extended Stay America - Phoenix - Mesa - West. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you sharing your perfect rating, and we look forward to your return visit at our hotel. Sincerely, General Manager
Business response:
Jeff, thank you for choosing to stay with us and taking the time to give your complimentary rating. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. Thank you again for your business. We look forward to your next stay at Extended Stay America - Phoenix - Mesa – West. Sincerely, General Manager
Nice place, BUT..... The hotel was nice, BUT, you have to order the basics from the front desk. I had to ask for plates, cups, bowls and a coffee maker. I thought this was an Extended Stay?? The parking lot was always full and on our second day we had to park almost around the corner from our room!!! No daily room service, which was acceptable, but when I asked for a few extra pillows you would of thought I was asking to stay for free!! I'll be back in the area again in 6 weeks, think might try somewhere else??
Business response:
Rick, thank you for reviewing your stay at our hotel. We are pleased to know you enjoyed your overall stay. However, I am sorry for the service issue you encountered during your stay and regret the inconvenience it caused. I have shared your comments with my management team in an effort to improve our service and facilities moving forward. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. We are grat... read more
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. We apologize if we missed meeting all your expectations. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Spring Training Stay It was a nice stay, except they don't have daily maid service. Only if you're stay is 7plus days. I wasn't told that at check-in, but they did provide clean linen when we asked on the 2nd day. Plus, even though the room has a kitchen, no utensils or cookware is provided, not even a coffee pot. Overall, it was a nice place. I'll know next time what to expect.
Business response:
Thank you for selecting Extended Stay America - Phoenix - Mesa - West for your visit and for sharing your comments. We are glad that you liked our convenient location which was perfect for your needs. However, we sincerely apologize our housekeeping services were not shared with you at check-in and that you were disappointment with the in-suite amenities. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It wa... read more
Clean,Easy access to everything in town I like how accommodating the hotel staff is. The facilities and the room are clean and well decorated
Business response:
Thank you for your delightful review of Extended Stay America - Phoenix - Mesa - West. We are glad our location was perfect for your needs and your positive comments about our staff and facilities are greatly appreciated. We enjoyed having you as our guest and hope you are already planning another trip our way. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Mesa - West
How is Extended Stay America Select Suites - Phoenix - Mesa - West rated?
Extended Stay America Select Suites - Phoenix - Mesa - West has a 4.3 star rating with 1,549 reviews.
When is Extended Stay America Select Suites - Phoenix - Mesa - West open?
Extended Stay America Select Suites - Phoenix - Mesa - West is open now. It will close tomorrow at 12:00 a.m.