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Extended Stay America Select Suites - Phoenix - Mesa - West
- Hotels
- Mesa, AZ
About this business
Location details
1920 W. Isabella Ave., Mesa, AZ, 85202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
SO-SO Positives: The girls at the front desk was very accommodating, friendly, professional, and helpful. The outside and inside of the hotel was very clean. Negatives: I requested a wake up call, but never got it. The exhaust fan in the bathroom was very loud.
Was dirty. Bathroom needed recleaned.hitel taff was friendly
Business response:
Thank you for sharing your experience with us. I sincerely apologize for the cleanliness issues you experienced. In response to your feedback, I will address this issue with our housekeeping staff and will take appropriate action. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Oasis in the desert It was great. The front desk people were very friendly and helpful. Great tasting free coffee in the morning. I have a big dog and they were very accommodating with the room and dog fee. I am going to stay there again.
Business response:
Thank you so much for posting a review of our property. I am so glad to read that we were able to accommodate your needs with our pet friendly policy and grab-and-go breakfast. I truly appreciate your kind comments about our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Nice Place in Mesa Very nice people. Close to restaurants and mall.
Comfortable Place To Stay There was a guest with a dog in the room directly below me. I am a animal lover, but the dog continuously barked one night and I had a hard time sleeping. Other than that one night, I had a nice enjoyable week stay. I highly recommend 'The Good Egg' restaurant next door on Dobson Rd. in Mesa, AZ for breakfast. Excellent food!
Business response:
Thank you so much for posting a review of our property. We appreciate you bringing the noise issues to our attention. We are sorry for this issue, but are glad to read that you had a positive stay overall and enjoyed our comfortable rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
This is the fourth stay at this hotel. We like it due to the price, close to everything that we are familiar with, plus we lived in the area previously. The Hotel staff was great! Thanks so much!
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Alright for a few nights I loved how the room had a full kitchen inside it. I was able to buy groceries down the street and store them easily. I also liked how the hotel provides silverware, cups, etc. for use during the stay. I didn't like how small the shower was and maid service didn't come during my second day. The TV also had troubles with changing the channels and would just shut off randomly.
Business response:
Thank you so much for posting a review of our property. I apologize that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. I will make sure we are clearly communicating our amenities during guest arrivals. Still, I am glad you had a positive stay overall and enjoyed our fully equipped kitchens. Thank you again for posting your review. I do hope that you will return to our hotel,... read more
Good for Work Upon arrival, the hotel staff had to meet me at my room to remove an air filter which had a minty smell to the room. At first I was pleased, than a few days passed by and the smell of the room was a pungent urine smell. I didn't mind so much until one of the former tenets had let me know that the toilet exploded when he was staying in that room. Which once I figured it out, I don't even think they replaced the carpet after it happened. The sliding door to the closet was also a broken mirror. I even managed to s... read more
Business response:
Thank you for your response. I sincerely apologize for the room conditions you experienced. To uphold our company’s high standards, I will make sure we are thoroughly cleaning and inspecting rooms prior to guest arrivals. We are committed to satisfying our guests, so thank you for your feedback.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Mesa - West
How is Extended Stay America Select Suites - Phoenix - Mesa - West rated?
Extended Stay America Select Suites - Phoenix - Mesa - West has a 4.3 star rating with 1,477 reviews.
When is Extended Stay America Select Suites - Phoenix - Mesa - West open?
Extended Stay America Select Suites - Phoenix - Mesa - West is open now. It will close tomorrow at 12:00 a.m.