This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Phoenix - Peoria - Sun City
- Hotels
- Peoria, AZ
About this business
Location details
8949 West Sweetwater Avenue, Peoria, AZ, 85381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Value Place Peoria nice place to stay for budget minded travellers seeking good, clean lodging This looks like new property and is located in a nice neighborhood near the freeway but not as easily accessible as some from the feeder as would be expected- requiring a bit of driving on side streets to get there which was no problem to me and contributed to the quiet safe environment. Our week long stay was completely hassle-free and the small but conscientious staff maintained good order and security. I definitely would stay th... read more
Just No. Felt like government housing. Khye(sp?) checked me in and she was delightful.
Business response:
Dear Guest, We appreciate you sharing your experience and understand that the overall impression did not meet your expectations. Your feedback will be shared with our team to improve the overall environment and guest experience. We truly value your input while hoping to provide you with a much more comfortable and enjoyable stay in the future. Sincerely, Hotel Management
No hand towels or wash cloths. No bath soap or complimentary shampoo or conditioner. No TV with local channels - had to log in to your own app for YouTube or Netflix just to watch TV. Beds were basically full size cots. Price was too much for the room.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize that your stay did not meet expectations, and we regret the inconvenience you experienced with the comfort of the bed. We are also sorry for the absence of bath amenities in the room and the issues you experienced with the television. We also understand your concern regarding the overall value of your stay. Your feedback will be shared with our team to address these concerns and improve the guest experience. We hope to have the opportunity to welcome you... read more
Worst beds we’ve ever slept in. No box spring and thin mattress
Business response:
Dear Guest, We are sorry the condition of the bed caused such discomfort. We understand how important a restful night’s sleep is, and we will share your comments about the bedding with our team for review. Your input is valuable to us, and we hope to have the opportunity to provide you with a much more comfortable experience in the future. Sincerely, Hotel Management
The check in was easy and May was very friendly. The parking lot was very dark they need to replace the lightbulbs. The bed was hard as a brick and the noise from the freeway made for nonexistent sleep. The front desk receptionist left at 10 pm and doesn't return until 10 am on Sundays, so if there's a problem there's NO one to contact. I will not stay here again.
Business response:
Dear Guest, We sincerely apologize for any aspects of your experience that fell short of your expectations. Your comments regarding the lighting and mattress comfort will be shared with our team. At Select Suites, an on-call team member is available each night to handle urgent needs such as check-ins or key assistance. Guests can use the phone in the lobby entrance to reach an operator, who will quickly send our Night Attendant. Thank you again for taking the time to share your experience. Sincerely, Hotel Management
I rather not say. It’s just runned down and smelly.
Business response:
Dear Guest, We regret that the overall condition you encountered did not feel comfortable or well cared for. We will share this to ensure attention continues to be given to upkeep and guest comfort. Our team values input because it helps guide future improvements. We would welcome the opportunity to provide a more pleasant and refreshed experience in the future. Sincerely, Hotel Management
Staff were not present at all weekends, weekday after 9-5 Public access doors were not restricted to guests, keyholders, they freely opened around the clock. Room and grounds were clean. The smell of marijuana was throughout interior, hall, elevator, etc.
Business response:
Dear Guest, We are truly sorry to hear that your stay did not meet expectations in some areas. Your comments about limited staff availability and the unpleasant odor you encountered are very concerning and have been shared with the appropriate team for attention. We appreciate you also recognizing the cleanliness of the room. Your feedback is invaluable, and we hope to welcome you back for a more pleasant and comfortable experience in the future. Sincerely, Hotel Management
Road noise was extreme. The kitchen came without any amenities. I cannot recommend this facility.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet expectations. We understand how important a quiet environment and a well-equipped space are for a comfortable visit. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team will gladly deliver these items upon request. Your comments have been shared with management for improvement. We hope you will return so we can provide you with the exceptional visit you de... read more
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Peoria - Sun City
How is Extended Stay America Select Suites - Phoenix - Peoria - Sun City rated?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City has a 3 star rating with 1,758 reviews.
When is Extended Stay America Select Suites - Phoenix - Peoria - Sun City open?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City is open now. It will close tomorrow at 12:00 a.m.