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Extended Stay America Select Suites - Phoenix - Peoria - Sun City
- Hotels
- Peoria, AZ
About this business
Location details
8949 West Sweetwater Avenue, Peoria, AZ, 85381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, GM
The most hurtful and embarrassing thing is when the manager said he nee
Business response:
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, GM
No ironing board , no iron, no lamps, no hangers to hang clothes and no house keeping services.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, GM
Not happy Just going to say was not happy with this place. Rooms are not meant for larger families. There is no pool, and rooms are on smaller side.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, I apologize if our hotel didn't meet your expectations while I wish you have a better experience during your future travel. Thank you, GM
Most of the people there are residents. Peculiar smells. Noisy. Fire alarms going off. Elevator not working. Have to prepay and no refunds even if you check out early. Price not worth the weirdness.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, GM
The hotel is not a suite the way it is marketed. The room smelled bad. When I first came in no one at front desk and it smelled like something was burning. It was a bad experience all the way around. I would never stay or recommend.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Business response:
Thank you for staying with us. We hope for an opportunity to truly impress you next time!
This is not a hotel. It appears to be an assisted living facility where excess rooms are rented. Residents pick up their mail at the checkin desk. The room was not ready long after checkin time. Other guests that had already checked in were complaining about how dirty the room was.
Business response:
Thank you for your review. We are so sorry to hear that you were dissatisfied by the cleanliness of your room. We are known for our super clean rooms and friendly service and we are so sorry for disappointing you.
This is NOT a HOTEL facility. People live here for an extended time. Seems to be a low income assisted living facility. Horrible conditions! Foul smell all around, stained carpet in hallway, stained floors, people with dogs, children on the level above our room were running/jumping up and down. Upon check-in pillow on one of the beds was stained.
Business response:
I'm sorry to hear that this was your impression of our hotel and that we let you down.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Peoria - Sun City
How is Extended Stay America Select Suites - Phoenix - Peoria - Sun City rated?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City has a 3 star rating with 1,758 reviews.
When is Extended Stay America Select Suites - Phoenix - Peoria - Sun City open?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City is open now. It will close tomorrow at 12:00 a.m.