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Extended Stay America Select Suites - Phoenix - Peoria - Sun City
- Hotels
- Peoria, AZ
About this business
Location details
8949 West Sweetwater Avenue, Peoria, AZ, 85381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The sheets had blood stains that appeared to be fresh. I don't believe the linens were fresh. Staff was good about exchanging the bedding.
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Never again in Phoenix I had to request a shower curtain as one was not in place upon check-in. Not close to any amenities. Mattress, but no box spring (mattress was very hard).Office only open 9-5, not customer-friendly hours.Check-in document says you will be checked on the abuse website.Very close to a freeway.
Business response:
We apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give Value Place another chance.
Stay away Drug infested. Loud , lots of UN- attended kids running around. Rude staff.
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels.
not quite basic HAD TO CHECK OUT TWO DAYS EARLY, THEY CHARGED ME FOR THE FULL STAY
Business response:
We apologize for the negative experience during your time at Value Place. We wish you luck on all your future travels and hope you’ll give Value Place another chance.
My reservation was bumped and i had to stay somewhere else
Business response:
First I'd like to apologize that we did not have a room available for you. Thank you for taking the time to let us know how we can improve. We take all guest feedback very seriously and will address everything you've brought to our attention. We hope that you will reconsider staying with us again in the future.
Worst motel in last 40 years of travel Uninviting lobby. Dirty elevator. Horrible mattress - crowned in middle. Impossible for two people to sleep in. No shampoo; hairdryer, or towels in bathroom. No dishes, utensils, in kitchenette. But the room was clean. Overpriced at $80 a night.
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Crooks I lost money cuz we checked out early. They would not give me back for the unused days.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Will never stay there again
Business response:
I apologize that your stay with us did not meet your expectations. We strive to provide every guest with a great experience and apologize this did not happen in your case.
You get what you pay for We booked a non-smoking room but since we checked in late, there were only smoking rooms available. My daughter and I spent the worst 2 nights ever. Hard to breath and the smell was just awful. Aside from that...the room served its purpose. A place to sleep for our quick stay.
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Peoria - Sun City
How is Extended Stay America Select Suites - Phoenix - Peoria - Sun City rated?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City has a 3 star rating with 1,759 reviews.
When is Extended Stay America Select Suites - Phoenix - Peoria - Sun City open?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City is open now. It will close tomorrow at 12:00 a.m.