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Extended Stay America Select Suites - Phoenix - Peoria - Sun City
- Hotels
- Peoria, AZ
About this business
Location details
8949 West Sweetwater Avenue, Peoria, AZ, 85381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs a little work The bed had a lot of black hair under the sheets. The double size bed is more like a full size. They charge extra for the internet. They do not have staff covering the desk 24/7.
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
Body Oder delux! staff was excellent but the place smelled like body Oder.
Business response:
We are so glad our staff was able to make your time at Value Place a great one. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon.
This is not a Hotel Value Place is an extended stay property for transients and not a hotel. The front desk isn't always open and they won't let you check in even one second early. In fact, it took the desk clerk almost two minutes to even acknowledge we were standing in front of her, before she would even address us. The only good thing is that rooms have a full refrigerator and kitchenette. The price was reasonable. I'm not sure why it's listed on Hotels.com, because it's not a hotel.
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
Stay Away During my stay room was not tended to once. Bed was broken from 1 corner, toilet was dirty. I will never stay at this hotel again.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
For Smokers Only. Very strange set up. Hotel did not have a front desk. Just small check in cubicle that was only staffed at certain times. I think you called a number if you wanted to check in and nobody was there but I'm not sure. Check in was fine. Room was fine but very basic. No soap or shampoo in bathroom and towels were one step up from sandpaper. Beds were ok but we're on metal platforms ( no box spring). The worst part about the hotel ( and why I would never stay there again) is its s smoking hotel! Didn't know ther... read more
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
NEVER AGAIN! WOULD NOT STAY HERE AGAIN! This is a transient hotel for short to medium stay residents. Other than a room the hotel offers NOTHING. Rooms are okay clean and the hotel is inexpensive - that's the best I can say about this place. If you lose your cheap plastic cardkey they will charge you $10 for a replacement (find that in the small print). There are no amenities. The front office closes at 5pm (again no notice given), they provide 2 towels in a 4 person room, and while there are cooking facilities there are no ... read more
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Business response:
Thank you for taking time to share your thoughts with us. We hope you will consider staying with us again in the future.
Scary Smelled room had food crumbs and hair in the bed. People screaming full out argument banging on door and wall and nobody from hotel did a thing. We left disgusted. Will never stay here agian.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
This place is so bad a cockroach wouldn't stay I would not recommendt this place to anyone not even a cockroach!!!!!! Smells really bad, incompetent staff!!! Booked through hotels.com for 1 night I received a phone call the next day confirming reservations for 2 more days that I never booked would not ever book at this hotel again!!! I told the person on the phone what a horrible stay I had and she apologized to me and promised me that she would have a manager call me back but no one called. I took me 1 hour to get checked i... read more
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Peoria - Sun City
How is Extended Stay America Select Suites - Phoenix - Peoria - Sun City rated?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City has a 3 star rating with 1,759 reviews.
When is Extended Stay America Select Suites - Phoenix - Peoria - Sun City open?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City is open now. It will close tomorrow at 12:00 a.m.