Extended Stay America Select Suites - Phoenix - West

Ashely 

on Expedia

3 weeks ago

Room 133 was discussing!! Roaches dirty bathroom bugs on floor walls covered with hands prints 

THERESA 

on Expedia

a month ago

They gave us a absolutely dirty nasty room it wasn't even clean there was food, trash the bed wasn't even made the blankets where on the floor it was all around nasty.i walked right out and asked for a refund.. 

Lucas 

on Expedia

a month ago

Literal scam. Not even worth trying Wasn’t even allowed to stay. Tried to check in just after midnight, sign in lobby area to call number to check in. Called and they said check in is closed and I had to contact who I booked though. Lied on the phone saying my booking provider (Hotels.com) was legally required to provide me a place to stay tonight. Tried to contact hotels.com and the agent said that was an obvious lie, they contacted the hotel and he admitted to me through the chat that this is the worst property he has inte... read more

Verified traveler 

on Expedia

a month ago

unsafe hotel due to disregardful front desk staff the front desk staff including hotel manager behaved like children, extremely hostile, agressive, unprofeasional, rude and highly disreapectful. And without just cause, they kicked me out of the room i had paid for by a dv survivors emergency services organization with a remaining night stay they stole from me. all this despite knowing I was relocated due to dv and kicking me out without an immediate refund of the remaining night stay, the hotel front desk staff put my life a... read more

Yahel 

on Expedia

a month ago

No se me respeto mi reaervacion y ya eataba pagado no me dejaron hacer el check in quiero el reembolso de mi dinero por favor estuvo pesima la atencion quiero la devolucion de mi dinero 

eadriana 

on Expedia

a month ago

the rooms are full of roaches and they will lie like somebody came to spray. they only clean the rooms once every 2 weeks. hallways and elevators extremely dirty. internet extremely slow. they charge for new linen even though they dont clean the rooms your whole visit. sheets had stains when i first got here. its not clean at all i would not recommend. needs to be torn down and remodeled 

Larry 

on Expedia

2 months ago

I do apologize for the 1⭐, but I never had the opportunity the stay at an Extended Stay. So, I know nothing about the facility, staff, room, or stay. I tried booking the room for a couple nights but for whatever reason it wasn't going through, so I thought that was the end of it until a day or two later when I was billed. I was super confused, because I never received confirmation or anything. Just a page that went blank while I was trying to book, then being charged. So, yeah.... definitely not happy about being billed for ... read more

Cindy 

on Expedia

2 months ago

The staff was great and helpful my only complain about this hotel is that the room was old you can tell by hot the bath tub looks, the bed was no comfortable and small, and there was no TV in the room. I have stayed at better looking Extended Stay's. This one was run down.