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Extended Stay America Select Suites - Provo - American Fork
- Hotels
- American Fork, UT
About this business
Location details
57 North 900 West, American Fork, UT, 84003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Advertises one thing but when you get to the hotel it a totally different situation.
Business response:
Dear Guest, We’re sorry your experience didn’t align with what was expected. We understand how frustrating it can be. That’s never the kind of impression we want to leave. Your feedback is important and will be shared with the appropriate teams to ensure our listings reflect the property more accurately. Your feedback drives us to enhance our services continuously, and we look forward to another opportunity to show you our commitment to outstanding experiences. Sincerely, Hotel Management
Check in was easy person super nice
Another guest had dogs right by me and they parked a lot. Luckily, they did not keep me up at night.
Business response:
Dear Guest,We're glad to hear the dogs nearby didn't disrupt your rest, though we understand having them close by may not have been ideal. We appreciate your understanding and are glad your stay remained peaceful overall. Your comments help us stay mindful of guest placement, and we hope to welcome you back for an even more comfortable experience. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sincerely,Hotel Management
no sundries
Business response:
Dear Guest, Thank you for sharing your feedback. We apologize for any inconvenience caused by the lack of sundries during your stay. We understand how important these amenities are for a comfortable experience and regret that we did not meet your expectations in this regard. Your comments are valuable to us, and we will take them into consideration for future improvements. We appreciate your understanding and hope to have the opportunity to welcome you again for a more satisfying stay.Sincerely,Hotel Management
When I arrived the staff member who helped us checked in mentioned that she saw that I had a kid and a dog, so she intentionally set us up on the first floor, in the farthest unit so that we could have the room so he could be loud and play without us having to worry about our neighbors. As a traveling parent, that kind of consideration meant the world to me.
Nice place to stay if you need to stay for awhile. Very friendly staff!
Business response:
Dear Guest,Thank you for the fantastic review of Extended Stay America. We’re glad you enjoyed your time with us and found the property a comfortable option for a longer stay. It’s especially rewarding to know our team made a positive impression, and we’ll surely share your compliments with them. We enjoyed hosting you and hope to continue to be your hotel of choice when your plans bring you back to the area.Sincerely,Hotel Management
Met my needs
There was a lot of pets when I stayed
Business response:
Dear Guest,Thank you for sharing your feedback. We understand that the presence of pets can be a concern for some guests, and we apologize if this impacted your experience. We aim to create a comfortable and welcoming environment for all our guests, whether they’re traveling with pets. Your comments are valuable to us, and we’ll take them into consideration as we continue to improve our services. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel Manageme... read more
It was a nice place. I only stayed one night, but it was nice, clean, and I got a decent night's sleep.
Business response:
Dear Guest,Thank you for the generous review of Extended Stay America. We're delighted that you found the hotel a pleasant and clean place to stay. A good night's rest is essential, and we're glad you could enjoy a comfortable stay, even if it was just for one night. Your feedback means a lot to us, and we hope to have the opportunity to welcome you back for another stay in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Provo - American Fork
How is Extended Stay America Select Suites - Provo - American Fork rated?
Extended Stay America Select Suites - Provo - American Fork has a 4.3 star rating with 604 reviews.
When is Extended Stay America Select Suites - Provo - American Fork open?
Extended Stay America Select Suites - Provo - American Fork is open now. It will close tomorrow at 12:00 a.m.