Extended Stay America Select Suites - Provo - American Fork

Jon 

on Expedia

10 years ago

Extended stay studios. Not a Hotel. Hotels.com didnt make it clear I was booking an extended stay so there was no shampoo or anything, no blow dryer, and no lobby. The whole property smelled like cigarrette smoke. The freeway sounds werent crazy loud, but the bed I was sleeping on was so loud! They are not traditionsl beds! So the spring platform was super sqeaky! There were people and children roaming and running through the halls at all hours. The clerk was not friendly or helpful. My overall experience was not pleasant bu... read more

Susan 

on Expedia

10 years ago

Skip this place The beds were hard I couldn't sleep another night in this crappy place. I checked out a day early but the manager refused to give me a refund. I will never stay at this dump again. This is an extended stay hotel that you have to go to the front desk to get new towels. When I did go to the front desk they took my towels they didn't even have clean ones to take I had to come back hours later. The hotel only gives you one bar of soap to I had to constantly move it from the shower to the sink. They don't give han... read more

Anonymous 

on Expedia

10 years ago

This place was strange, people wondnering around the hallways looking like they are on something. I asked for non smoking room and I got a smooking room!!! Could heardly breathe! The location is loud, train passes by very nearby, bed is noise and incomfortable. Not coming back here again! 

Anonymous 

on Expedia

10 years ago

fair. Quick place to sleep and shower & go Booked 2 rooms for a overnight stay. One room had no towels. Had to go down the front desk and get it myself. Staff Michelle was great and apologetic. Asked for a nonsmoking room but was given 2 rooms that still smelled smoke. Sheets smelled smoke and wasn't so clean. 

Anonymous 

on Expedia

10 years ago

There were no towels in our room, wireless internet costs extra, and they required ID's of both my husband and I because they needed to run a background check to "make sure we weren't sex offenders". Overall, it was not a welcome atmosphere here. It was a little uncomfortable and creepy. 

Anonymous 

on Expedia

10 years ago

The hotel was very cold and uninviting The temperature of the hotel was freezing, and the atmosphere very uninviting. The room had wood floors which made it even more cold and uninviting. They were also very small. The shower was hard to get the hot water to work and it sprayed everywhere. 

Chris 

on Expedia

10 years ago

Only extended day near our destination. The room itself was decent, all typical motel room quality. The kitchenette had a fridge, two burner stove and microwave. Nothing exciting but a great way to eat without spending the money to go out. That said there is nothing included either kitchen. You can buy a package of two plates, cups, silverware, a pot and a few other things for $30 but then what are you going to do with it if you are traveling. Luckily I had called and asked a few questions so we packed stuff so we wouldn't h... read more

Anonymous 

on Expedia

10 years ago

Disappointed.... No hair dryer, no tissues, no hand towels 

m 

on Expedia

10 years ago

Didn't even have a room We had booked this room and arrived a little after 3pm to check in and there were only smoking rooms available so we ended up having to find a different place. If we already had it booked--why was there not a room available and the clerk was extremely rude!