Extended Stay America Select Suites - Provo - American Fork

tad 

on Expedia

9 years ago

First thing when you walk in and there isn't a guest lobby, turn around and run... I was stupid enough to check in and pay! The check in area is the size of a med. closet and then after you check in and you open the door to the inside of the hotel and the smell of cigarette smoke, animals, and who knows what hits you in the face like a bat. We kept saying to ourselves that its just for one night. We took 2 min. inside our room to say "Screw this" and started looking on line for a different hotel to stay the night. We found t... read more

Anonymous 

on Expedia

9 years ago

Not enough towels,floors where filthy, no shampoo or conditioner.the whole place smelled like smoke 

Anonymous 

on Expedia

9 years ago

Low Priced and Cheap -- Noisy! This is a no frills budget motel. The room was good sized and everything worked. The room was fairly clean, though not great in this regard. The bed was more a cot than a bed, with a steal frame and screen, rather than a box spring. It sagged in the middle, but the mattress was comfortable and the bed felt clean. The air conditioner/heater worked well, but was loud. The main negative, to an otherwise decent low price motel, is the noise. The rooms have no sound insulation and are exceptionally ... read more

Lonn 

on Expedia

9 years ago

NOT WHAT WAS EXPECTED This was not a good experience. We smelled cigarette smoke in the halls as we went to our room. The beds were two full size beds and we were expecting queen size. Three adults in the room and no comfortable chairs. There was a table and two kitchen chairs, but nothing to relax on. The room was clean but we checked out a day early and went to another Hotel.com place that was much nicer. 

Jon 

on Expedia

9 years ago

Extended stay studios. Not a Hotel. Hotels.com didnt make it clear I was booking an extended stay so there was no shampoo or anything, no blow dryer, and no lobby. The whole property smelled like cigarrette smoke. The freeway sounds werent crazy loud, but the bed I was sleeping on was so loud! They are not traditionsl beds! So the spring platform was super sqeaky! There were people and children roaming and running through the halls at all hours. The clerk was not friendly or helpful. My overall experience was not pleasant bu... read more

Susan 

on Expedia

9 years ago

Skip this place The beds were hard I couldn't sleep another night in this crappy place. I checked out a day early but the manager refused to give me a refund. I will never stay at this dump again. This is an extended stay hotel that you have to go to the front desk to get new towels. When I did go to the front desk they took my towels they didn't even have clean ones to take I had to come back hours later. The hotel only gives you one bar of soap to I had to constantly move it from the shower to the sink. They don't give han... read more

Anonymous 

on Expedia

9 years ago

This place was strange, people wondnering around the hallways looking like they are on something. I asked for non smoking room and I got a smooking room!!! Could heardly breathe! The location is loud, train passes by very nearby, bed is noise and incomfortable. Not coming back here again! 

Anonymous 

on Expedia

9 years ago

fair. Quick place to sleep and shower & go Booked 2 rooms for a overnight stay. One room had no towels. Had to go down the front desk and get it myself. Staff Michelle was great and apologetic. Asked for a nonsmoking room but was given 2 rooms that still smelled smoke. Sheets smelled smoke and wasn't so clean.