Extended Stay America Select Suites - Provo - American Fork

Anonymous 

on Expedia

9 years ago

Bare bones! Was OK for a short night - no coffee or ice machines or continental breakfast! Flooring was linoleum - no carpeting! Would never stay in that type of a hotel again - live and learn! 

Anonymous 

on Expedia

9 years ago

No front desk, had to wait for ever to get someone there to open the front "window". They gave us a smoking room when we booked a non smoking room so we felt like we slept in an ashtray all night long. 

David 

on Expedia

9 years ago

Spartan It was Spartan. Had to pay extra for everything from internet to coffee to even a coffee cup. Strange people staying there. 

Ibrahim 

on Expedia

9 years ago

Horrible customer service I booked none smoking room and when I got there the customer service rep told me that they gave away my none smoking room to someone else and they only have smoking room available if I don't want that room I can leave because it's very busy. I asked to speak with a supervisor he said that the supervisor went home it's just him.I was so tired I didn't want to dea with him anymore I drove that night 7 hours. When I got in my smoking room I call the hotel customer service line to complain and she gave ... read more

tad 

on Expedia

9 years ago

First thing when you walk in and there isn't a guest lobby, turn around and run... I was stupid enough to check in and pay! The check in area is the size of a med. closet and then after you check in and you open the door to the inside of the hotel and the smell of cigarette smoke, animals, and who knows what hits you in the face like a bat. We kept saying to ourselves that its just for one night. We took 2 min. inside our room to say "Screw this" and started looking on line for a different hotel to stay the night. We found t... read more

Anonymous 

on Expedia

9 years ago

Not enough towels,floors where filthy, no shampoo or conditioner.the whole place smelled like smoke 

Anonymous 

on Expedia

9 years ago

Low Priced and Cheap -- Noisy! This is a no frills budget motel. The room was good sized and everything worked. The room was fairly clean, though not great in this regard. The bed was more a cot than a bed, with a steal frame and screen, rather than a box spring. It sagged in the middle, but the mattress was comfortable and the bed felt clean. The air conditioner/heater worked well, but was loud. The main negative, to an otherwise decent low price motel, is the noise. The rooms have no sound insulation and are exceptionally ... read more

Lonn 

on Expedia

10 years ago

NOT WHAT WAS EXPECTED This was not a good experience. We smelled cigarette smoke in the halls as we went to our room. The beds were two full size beds and we were expecting queen size. Three adults in the room and no comfortable chairs. There was a table and two kitchen chairs, but nothing to relax on. The room was clean but we checked out a day early and went to another Hotel.com place that was much nicer.