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Extended Stay America Select Suites - Provo - American Fork
- Hotels
- American Fork, UT
About this business
Location details
57 North 900 West, American Fork, UT, 84003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Halls and elevators smelled like ciggs. Bed spring was broke. TV old. Other than that, it was fairly clean.
Business response:
I'm so sorry for the inconveniences and hope you'll consider staying with us again for a more typical, wonderful visit.
Only thing was we were put in a smoking room. It was horrible could barely sleep because the bed was saturated in the smell of smoke and i even got a headache. I tried to call down to desk but they were closed.
Business response:
Thank you for your comments. It is so unpleasant to smell smoke odors when those odors are offensive to us. We apologize for this and will use your feedback to help us improve. We appreciate that you let us know how we're coming across.
Terrible If you like to sleep on mattresses from the 50s then this is the place for you. Beds were terrible and the Wi-Fi is even worse. Will never stay there again.
Business response:
Thank you for your feedback.
Business response:
Thank you for your feedback
The first day I entered the room I was disturbed. The air conditioning was blowing out dust. There is no housekeeping during your stay. If you require clean towels you must bring your used towels to the front desk for new ones. Although there is a kitchen there are no kitchen supplies such as pots, pans, or spoons. Although, they do sell pots and pans at the front desk for a hefty price. Overall, I recommend choosing another hotel that will provide a more comfortable stay.
Business response:
Thank you for your recent survey. After reviewing our website and what we offer during your stay before booking, you would find that we provided all of the accommodations that are advertised about our hotel.
Poor mattresses and bedding Front desk representative was very nice and pleasant. Unfortunately, the bedding and mattresses were horrible. Could not sleep at all. Checked in around midnight and ending up just leaving at 5am since it was impossible to sleep.
Business response:
Thank you for your recent survey in regards to your stay with us. We apologize that your stay was not 100% satisfactory and are looking in to your said concerns
They do not accept cash. You cant use real money here.
Business response:
Thank you for your recent review. It is common in the hotel industry to only accept credit cards. This in turn helps secure any additional incidental charges you may have acquired during your stay. Accepting cash limits the hotels in collecting any incidental or damage charges that may have happened during your stay.
Room ok. No breakfast Bed was hard as a rock. The room smelled of cleaning supplies. They don't offer a breakfast.
Business response:
Thank you for your feedback
Avoid this place, even at a chep rate, it is not r Next to busy freeway with little/no sound suppression, no carpeting in room, no bath toiletries, dirty floor in entry, very limited TV channels, bed was small and rickety, need I say more!
Business response:
Thank you for your feedback
Frequently asked questions about Extended Stay America Select Suites - Provo - American Fork
How is Extended Stay America Select Suites - Provo - American Fork rated?
Extended Stay America Select Suites - Provo - American Fork has a 3.4 star rating with 1,002 reviews.
When is Extended Stay America Select Suites - Provo - American Fork open?
Extended Stay America Select Suites - Provo - American Fork is open now. It will close tomorrow at 12:00 a.m.