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Extended Stay America Select Suites - Provo - American Fork
- Hotels
- American Fork, UT
About this business
Location details
57 North 900 West, American Fork, UT, 84003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is not a hotel. It is a long time stay facility. There is not staff on duty for rapid check in.
Business response:
Thank you for your recent survey. We apologize that there was a misunderstanding of the type of hotel you booked your reservation at. As stated on our website, we are an extended stay hotel and hours of operation are different as well as the amenities. We wish you safe travels, regards.
Business response:
Thank you for your survey
Business response:
We are so sorry that your stay was not the exceptional one that we intended for you. We hope you give us another opportunity to show you a much better experience the next time you are in the area.
Nothing it was awful the room was dirty the shower wasn’t working no hot water smoking by the hotel and I said no smoking room
Business response:
Thank you for sharing your experience. I'm so sorry for all of the hiccups, delays, and issues you had during this stay. This isn't typical and we just hate that we've disappointed you.
Uncomfortable with element of people hanging around the property.
Business response:
Thank you for taking the time to share your feedback with us. We’re so sorry to hear that you had an unpleasant impression of other guests. Our goal is to provide every guest with an all-around positive experience and we’re disappointed that this was not the case with your stay. We wish you all the best in your future travels.
Bed so Uncomfortable. There’s a kitchen nothing to cook in..
Business response:
Thank you for your recent survey. As stated in the email you received before your arrival for 1 night, it informs all of our guests about the amenities that are provided during your stay. It is also stated on the web site before booking your reservation initially. We apologize about any inconvenience.
Business response:
Thank you for your survey
Business response:
Thank you for your survey
Horrible. No amenities not even a bedside lamp. No little bottle of shampoo. Teeny tiny bar of soap. Squeaky bouncy bed. No lobby. Check in was like a maximum security prison. Furnishings - if you can call it that :?were mismatched and appeared to be from a bargain basement store. It was, however, clean.
Business response:
Thank you for your recent survey. All of what we offer as well as pictures of our hotel are listed in Expedia where the reservation was made. We welcome our guests to read about what we offer at our extended stay hotel before arriving
Frequently asked questions about Extended Stay America Select Suites - Provo - American Fork
How is Extended Stay America Select Suites - Provo - American Fork rated?
Extended Stay America Select Suites - Provo - American Fork has a 3.4 star rating with 1,002 reviews.
When is Extended Stay America Select Suites - Provo - American Fork open?
Extended Stay America Select Suites - Provo - American Fork is open now. It will close tomorrow at 12:00 a.m.