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Extended Stay America Select Suites - Provo - American Fork
- Hotels
- American Fork, UT
About this business
Location details
57 North 900 West, American Fork, UT, 84003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A last minite resivatiion .with awesome customer s The place was hare to find at first .There was plenty of parking.however tahe reem was real plane andnot so clean there was alot of noise in the morning but over alleventhough it was dirty the price seemed fair.
Business response:
Thank you for your great survey
Upcharge central Charges for room cleaning, no dishes or silverware for kitchenette. They wanted to charge two additional nights when I wanted to cancel at 11:10am the next morning. Said I was past the checkout time. I do not recommend this hotel.
Business response:
I’m sorry to hear this. We strive to provide a great place at a great price and I’m sorry we let you down.
Sleeping on the pillows was comparable to trying to sleep on bricks . The bed was a spring mattress that was noisy, uncomfortable , and uneven. The bathtub faucet leaked with an annoying constant drip drip drip . But other than that ....
Business response:
Thank you for your feedback, we will address your concerns quickly
Low Expectations, Still Dissapointed We booked some family here for a 28 day stay due to the price, and the fact that it looked at least livable. The room was ok, but the facilities were not clean, a water pipe broke and leaked all over the bed and no apologies were made despite our belongings getting soaked. Items were stolen from the laundry room, and overall it was not a pleasant stay. Additionaly we decided to check out early (due to problems listed above), and contacted Hotels.com, who contacted the hotel and told us w... read more
Business response:
We apologize about your alleged experience at our hotel. While we were not aware of having any pipes break and leaking all over the room, or any theft happening in our laundry room, we will address any future issues promptly
No thank you The room was pretty clean -- but it reeked of cleaning products. Had to try opening the window and running fans to get rid of overpowering smell. It was "okay" all in all but felt a bit sketchy.
Business response:
Thank you for your feedback. We hope to see you again in the future.
Room very basic - for $75 a night, not a good deal. No coffee service in room, no shampoo or conditioner or body lotion, no Kleenex, no sound buffers (vinyl flooring throughout). Noise from freeway. Blinds let in light. Felt like I was going to roll out of bed unless I was in the middle of the bed. Definitely would not stay there again.
Business response:
We apologize that your stay was not to your satisfaction. We work hard to provide everything we say we do at our extended stay hotel. Best wishes in your travels
Stay away I don’t suggest this hotel if you are on business for a week or so .. I stayed for a week and this place is not at business people level
Business response:
Thank your for your feedback. Our extended stay hotel offers the lowest rates for weekly, monthly and longer stays. We have a large assortment of guests who are needing extended stay options for a variety of situations. We apologize that you were not 100% satisfied of your stay with us
The note in the location description that this includes a kitchen is very misleading. They do have a refrigerator a microwave and a two burner stove top. There is no utensils, or kittchenware at all. You can’t even borrow from the office. You can buy for cash. There guest rules indicate you can use there gym at your own risk, but there is no gym. Excuse is some locations have one. I know this is a privately owned location, and looks like it is reflected in the bare minimum that could be built and maintained. No Coffepot or m... read more
Business response:
Thank you for your feedback. Our extended stay hotel is somewhat different than what we are accustomed to in nightly hotels and apologize you were not satisfied with your stay. We wish you the safest travels
Horrible customer service Horrible people were fighting all night kept waking me up will cancel any future resavations here
Business response:
We are sorry that your stay with us was not satisfactory, we do our best to provide a clean, safe and comfortable environment. Please let us know when you are in the area again and we will make sure your next visit with us exceeds expectations WoodSpring Property Management
Frequently asked questions about Extended Stay America Select Suites - Provo - American Fork
How is Extended Stay America Select Suites - Provo - American Fork rated?
Extended Stay America Select Suites - Provo - American Fork has a 3.4 star rating with 1,002 reviews.
When is Extended Stay America Select Suites - Provo - American Fork open?
Extended Stay America Select Suites - Provo - American Fork is open now. It will close tomorrow at 12:00 a.m.