Extended Stay America Select Suites - Provo - American Fork

alice 

on Expedia

8 years ago

Very Noisy!! 

Anonymous 

on Expedia

8 years ago

The entire hotel was extremely dirty. i was not happy with my experience at all. 

David 

on Expedia

8 years ago

This is Not a Hotel We checked into the hotel on the first night and whilst the room was clean and tidy etc. there were no facilities for making tea/coffee. Although there is a kitchen sink in the room there were no cups or saucers or even a kettle. The hotel is used mainly for long term occupancy. The equivalent in the UK would be accommodation for those on benefits. Our first night we had an individual above us who stomped across the floor above us. I complained the following morning and was told that there were no other r... read more

Chip 

on Expedia

8 years ago

Not what I was looking for I should have been tipped off by the long list of rules presented on check in. This appears to be a place geared for a long term stay of undesirables. The rooms are sparton, the desk is not always attended so when the power went out there was no one on site to address. I use a CPAP so I didn't get a good nights sleep. We checked out earliy and are still working with Expedia to get our money for our unstayed nights back. 

Anonymous 

on Expedia

8 years ago

I didn't realize it was an extended stay hotel. There was no front desk person in the evening so we had to wait until morning for more towels. When I checked it they gave me a list of things to not do or I would be responsible for costs. They seem to attract a rough crowd. It was fine, but I won't be back. 

Ronald 

on Expedia

8 years ago

MOVED UP THE STREET FOR A BED THAT COULD SLEEP TWO 

Chuck 

on Expedia

8 years ago

Extended stay @ your own risk The shower needed repair - took 5 days for that. All floors (including hallways) are vinyl - expect a lot of dust in your room. Hallways were not cleaned during my 12-day stay - dirt piles from muddy shoves were evidence. Smoking floors between non smoking floors - expect to smell a lot of smoke. Staff start friendly, but become nasty. Bed is a mattress on a cot frame, and chairs are hard plastic. Microwave and refrigerator worked properly and were clean. no pots/pans so no evaluation of stove b... read more

George 

on Expedia

8 years ago

Horrible, never would recommend this hotel. It was a horrible experience and would never recommend that hotel to anyone. Room service is non-existence and they do not come but every 14 days. That is horrible and un healthy. They only give you two towels at a time and you have to take them down to get another two only to be told they are backed up and you have to come back later. Smells like smoke through out. Very very dissatisfied.