Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.

Business response:

SHIGEKAZ, We appreciate you being our guest and providing your feedback. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback to the appropriate team regarding food and beverage selections at our hotel. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

Thank you for taking the time to evaluate your stay. Although you liked your room and our front desk associates, please accept our apologies for the unpleasant encounter you had with our shuttle staff. We are working with the shuttle team to make sure we don't repeat what you experienced. We strive to deliver service that goes above and beyond, so look forward to making a much better impression. Sincerely, General Manager 

Business response:

Tommy, it was a pleasure having you as our guest at Extended Stay America - Raleigh - RTP - 4610 Miami Blvd. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your comments. I am pleased to read your satisfaction with our manager and the condition of our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. 

Business response:

Thank you for taking the time to share your experience. It is good to know you and your fiance had a pleasant stay at our hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

Business response:

Thank you for taking the time to share your experience. I am glad to see you had a pleasant experience at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Business response:

We appreciate you sharing your experience. I am glad to see you enjoyed your overall stay, but please accept our apologies that the WiFi was not to your liking. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.