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Extended Stay America Select Suites - Richmond - Innsbrook

4.4
  • Hotels
  • Glen Allen, VA

About this business

HospitalityHotels

Location details

10060 W. Broad St., Glen Allen, VA, 23060, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.4865 reviews
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donna's profile image
9 years ago
Not Provided's profile image
Not Provided 
9 years ago
Monie's profile image
9 years ago

Nice I enjoyed our stay...the hotel in the middle of everything perfect location 

Business response:

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about you lodging experience with us. We strive to uphold our company's high standards, we will push harder moving forward to keep consistent results. Thanks to your feedback, we can cont 

Anonymous's profile image
Anonymous 
9 years ago
Anonymous's profile image
Anonymous 
9 years ago

Excellent hotel. I will book it again for my future travel 

Business response:

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you have decided to book with us in the future. Thank you for choosing Extended Stay Hotels. We will see you again soon.Write your comment. 

Anonymous's profile image
Anonymous 
9 years ago

Ok hotel for the money staff was very courteous and helpful, my tv didn't work and they immediately gave me another room, again, the staff was great,, however,, the rooms looked clean but there was a smell that was like a stale odor. 

Business response:

Thank you for your recent review of your stay. We appreciate the kind comments about the staff; however, we apologize that the television wasn't working properly. Your comments were reviewed by the staff, and we will continue to make sure your experience is not repeated. Thank you very much for providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future. 

C.C.'s profile image
9 years ago

Convenient location, nothing fancy, great price The staff was great, friendly and check-in check-out was a breeze. My only complaint is that the walls seem to be pretty thin, we could hear everything the people next to use were saying/doing. Beyond that it was great, the room was clean and comfortable. 

Business response:

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff; however, we apologize that you has to deal with "noisy neighbors" for future reference please contact us if this occurs we will contact the guest and give a noise complaint. I do hope t 

Anonymous's profile image
Anonymous 
9 years ago
Scott's profile image
9 years ago

Good location and nice quick breakfast Nice enough hotel if you just need a bed to sleep. Good location. Worn furniture and bedding but clean. Only real negative is the strong smell of old cigarettes in the hallways. Not bad for the price. 

Business response:

Thank you for taking the time to write a review of your stay. I am sorry to hear that your stay was not satisfactory. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. 

Frequently asked questions about Extended Stay America Select Suites - Richmond - Innsbrook

How is Extended Stay America Select Suites - Richmond - Innsbrook rated?

Extended Stay America Select Suites - Richmond - Innsbrook has a 4.4 star rating with 865 reviews. 

When is Extended Stay America Select Suites - Richmond - Innsbrook open?

Extended Stay America Select Suites - Richmond - Innsbrook is open now. It will close tomorrow at 12:00 a.m.