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Extended Stay America Select Suites - Richmond - Innsbrook
- Hotels
- Glen Allen, VA
About this business
Location details
10060 W. Broad St., Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Much better than expected The lobby, elevators, people hanging out at the front door and such had me a little worried but our room was very pleasant. The beds were comfortable, the room was sizable and clean. My family was extremely pleased. We would stay here again. The people staying in the hotel, hanging out in chairs out front turned out to be very friendly. I enjoyed chatting with them. The breakfast is a miss, very basic packaged pastries. The coffee was fairly decent. There is no ice machine, but there is ice in the r... read more
Great stay Nice room for me and the kids it accomadated 6 of great staff ok pool
nice hotel for a family with whole kitchen and all things needed for cook. good coffee and kind hotel staff!
very enjoyable Enjoyed everything about the hotel from the staff to the building
The mattress was stained up it smell like smoke saw a few ashes in drawer... Nothing dat I was use to..
Business response:
I appreciate you taking the time to write a review of your experience with us. I apologize that the cleanliness and condition of your room did not meet your expectations. I will be meeting with our housekeeping staff to ensure your experience is not repeated. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better experience the next time you’re in the area.
Hotel outside of Richmond The room was larger than I expected and while there was a slight musty smell everything seemed quite clean. For the price you really cannot go wrong. The full kitchen was convenient and my only complaint would be the pans as everything stuck them during cooking despite using bacon.
Frequently asked questions about Extended Stay America Select Suites - Richmond - Innsbrook
How is Extended Stay America Select Suites - Richmond - Innsbrook rated?
Extended Stay America Select Suites - Richmond - Innsbrook has a 4.4 star rating with 808 reviews.
When is Extended Stay America Select Suites - Richmond - Innsbrook open?
Extended Stay America Select Suites - Richmond - Innsbrook is open now. It will close tomorrow at 12:00 a.m.