This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Richmond - Innsbrook
- Hotels
- Glen Allen, VA
About this business
Location details
10060 W. Broad St., Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a nice hotel at a very good locations that was not difficulty to find.
Business response:
Thank you for taking the time to share your experience. I am glad to see you valued our convenient location, but please accept our apology on the lack of an ice machine. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Great place to stay, big rooms, and pet friendly We were pleasantly surprised with the size of the room! Which was great because we were traveling with our dog. The location was a little tricky as it is behind another business. Once you knew where it was, it was easy to find.
Business response:
I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that the size of the rooms and our pet friendly hotel was exactly what you needed. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Nice hotel Bedroom should be private or separated from living room.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed staying at our hotel. We would like to thank you for your suggestion and would like the opportunity to provide you with another great stay in the future.
Loved It! When I first got there the lady at the desk was on the phone with a customer but she immediately helped, I booked a standard room through Expedia but they did not offer that room at this location so I basically got a upgrade for the same price! I was definitely happy about this and the room was fine, not too big and extravagant the bathroom was a nice size the tub was huge, if your looking for a 5 star hotel with room service etc this is probably not for you.
good except the keys were reset everytime we used it. went thru 4 sets not food
Business response:
Thank you for sharing your experience. It is great to see you had a pleasant stay, despite the issues with the keys. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
We would stay here again Our room was clean. The bed was comfortable and the bathroom was clean. These are must haves in a hotel for anyone. There were a few minor inconveniences like only one water glass and one wash cloth, no extra roll of toilet paper and hardly any tissues in the box which could easily have been taken care of even in a no frills hotel. The coffee in the morning was very good. The breakfast is just granola bars, muffins and oatmeal.
Business response:
Thank you for taking the time to share your experience. It is great to see your accommodations were to your liking, but please accept our apologies for the inconveniences, which have been addressed with our staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America Select Suites - Richmond - Innsbrook
How is Extended Stay America Select Suites - Richmond - Innsbrook rated?
Extended Stay America Select Suites - Richmond - Innsbrook has a 4.4 star rating with 865 reviews.
When is Extended Stay America Select Suites - Richmond - Innsbrook open?
Extended Stay America Select Suites - Richmond - Innsbrook is open now. It will close tomorrow at 12:00 a.m.