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Extended Stay America Select Suites - Richmond - Innsbrook
- Hotels
- Glen Allen, VA
About this business
Location details
10060 W. Broad St., Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The manager is great, she is so sweet and understanding!
Business response:
Dear Carlistle, We are thrilled to hear about your positive experience with the manager at Extended Stay America! Providing exceptional service and understanding is our priority. Thank you for recognizing our team member. We appreciate your kind words and hope to welcome you back for another wonderful stay soon!Sincerely,Hotel Management
Awesome
The people always make the place for me, and the people here are great!!
Business response:
Dear David, Thank you for this outstanding review. We are glad that everything went well during your stay. Your kind comments about our staff are highly appreciated. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management
Thanks a million! Great people on board over there
: I like that it's inside rooms. : door lock on the main entrance needs fixing I didn't have to use the card and I was told I had to use the card for entry (af)ter ~ 10-p.m.!
Business response:
Dear Joe, Thank you for choosing Extended Stay America and for taking the time to bring this to our attention. We apologize for any inconvenience caused by the door lock issue on the main entrance, and we will address this matter to ensure a smoother experience for our guests. Apart from this instance, we hope the rest of your stay was pleasant. We value our guests' feedback as we continually strive to grow and improve our guest services, and we hope to provide you with a better impression next time.Sincerely,Hotel Managemen... read more
Frequently asked questions about Extended Stay America Select Suites - Richmond - Innsbrook
How is Extended Stay America Select Suites - Richmond - Innsbrook rated?
Extended Stay America Select Suites - Richmond - Innsbrook has a 4.4 star rating with 808 reviews.
When is Extended Stay America Select Suites - Richmond - Innsbrook open?
Extended Stay America Select Suites - Richmond - Innsbrook is open now. It will close tomorrow at 12:00 a.m.