Extended Stay America Select Suites - Richmond - Innsbrook

AMANDA 

on Expedia

2 years ago

The building had a odd odor, found a couple bugs near the kitchen area. Room needs to be updated. 

Carole 

on Expedia

3 years ago

Our room suite was very spacious but need some improvement in the bathroom! The hallway smell cigarette very bad! Breakfast is envelope of oatmeal and coffee. The beds were very comfortable. 

Anonymous 

on Expedia

3 years ago

Go elsewhere Went to check in and the guy said they didn’t have rooms with two queen beds like we made reservations for and paid for. I told him I didn’t understand if that’s what I reserved. He told me I didn’t have to check in if I didn’t want to. Thanksgiving day after driving 8 hours with the family, took the one bed room since I had no other choice. Shower was filthy and filled with all sorts of body hair. Wife got some cleaning supplies and cleaned it herself. Refrigerator and freezer still full of food from previous c... read more

Scott 

on Expedia

3 years ago

My room was very old and used hard. The exhaust fan failed while I was there, and the toilet tank wouldn’t hold water. That being said, the room was large and very comfortable. Overall, I enjoyed staying there. 

Denise 

on Expedia

3 years ago

Interesting setting, hard to get to, and did not fulfill the ESA standards for what was to be in the room. The room every night when we returned smelled like cigarette smoke and the shower water pressure was very lacking. 

Jazmine 

on Expedia

3 years ago

For the most part I was pleased.