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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had a wonderful stay here with my fiancé.
Nicev stay
Chcecking was faster then i accepted.
The property is very nice and in a nice area. The room rate is reasonable for the purpose. I think the units need some updating (cabinets, towel racks) and definitely need a good scrubbing - especially the floor. For the money, this place suits our purposes perfectly and we'll probably be back.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are glad the setting met your expectations and appreciate your kind recognition. We sincerely apologize for any shortcomings you encountered during your visit, and your observations have been shared with our team to help guide future improvements. Your perspective is truly valuable to us. We’re committed to enhancing the overall guest experience and hope to welcome you back soon for a stay that exceeds your expectations. Sincerely, Hotel Management
My reservations were canceled because I arrived late and the lobby was closed. However, a front desk clerk opened the door and let me in. He was able to check me in. I am thankful for that person.
Business response:
Dear Guest, It is wonderful to hear that our team member was able to assist you when you needed it most—going the extra mile is what we strive for at Extended Stay America. We're sorry for the initial inconvenience with your arrival, but we are glad everything worked out smoothly in the end. We truly appreciate you sharing your experience and hope to see you again on your next visit! Sincerely, Hotel Management
Exceptional
Business response:
Dear Guest, Thank you kindly for your generous words. We are truly delighted to know your visit was such a positive one. At Extended Stay America, we take great pride in providing a warm and dependable experience, and it’s always rewarding to hear when we’ve succeeded. We sincerely appreciate you choosing to stay with us and would be pleased to welcome you back whenever your travels bring you our way. Sincerely, Hotel Management
Exceptional
It was nice
Business response:
Dear Guest, We are so glad to hear you had a pleasant visit! Sometimes, the simplest feedback says it all, and we genuinely appreciate you taking a moment to share. It’s always a joy to know guests leave with a good impression. Thank you for choosing Extended Stay America—we’d love to welcome you back whenever your travels bring you our way again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.4 star rating with 1,384 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.