This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Its was nice stay . Clean room . Great stuff and easy parking
The kitchen came furnished with two-burner stovetop, sink, full-size refrigerator, small microwave and a two-person high-top eating area. There was only one high-top chair. Nothing was provided to enable cooking or eating. No pots, pans, coffee maker, dishware, serving vessels or cooking or eating utensils. There was a single small armchair.
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We’re glad that you found the apartment-style setup and included appliances suited to your needs. However, we are sorry to learn that you were not well-informed of our policies regarding kitchen amenities. While kitchens are equipped with essential appliances, guests have the option to bring or purchase cookware and dining items from the front desk for a nominal charge. We regret the inconvenience caused and have shared your comments with our team to h... read more
I didn't use the laundry & the wifi was good
Business response:
Dear Guest, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Extended Stay America. Sincerely, Hotel Management
Staff is always helpful
It was a nice stay . Room was clean . Hotel was quit abd front desk was helpful
Business response:
Dear Guest, Thank you for sharing your experience and for highlighting the cleanliness of the room, the peaceful atmosphere, and the helpfulness of our front desk service. It is always encouraging to know that your stay felt comfortable and relaxing. We truly appreciate your feedback and would be happy to welcome you back to Extended Stay America for another visit in the future. Sincerely, Hotel Management
Exeptional
One night. Was nice. 2 negatives. Room refrigerator made noise all night. Very hard to see room numbers. Only on the door no large signs like a range at building entrances
Business response:
Dear Guest, Please accept our gratitude for taking the time to review your stay at Extended Stay America. We’re glad to know that your overall visit was enjoyable and that you found the night comfortable. Your observations about the refrigerator and visibility of room numbers are appreciated, as they help us identify how we can elevate the guest experience moving forward. We value your input and hope you will consider staying with us again, giving us the opportunity to provide an even more seamless and comfortable visit in t... read more
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 3.1 star rating with 2,619 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.