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10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We had a late check in and everything went smooth.After our reservations got canceled. The hotel seemed not bad at all and was clean. I would recommend this hotel.
Business response:
Dear Guest, Thank you for sharing your experience! We are so pleased to hear that your check-in went smoothly, even after the unexpected changes in your plans. It’s wonderful to know you found everything welcoming and comfortable during your stay. We look forward to hosting you again soon at Extended Stay America for another great visit! Sincerely, Hotel Management
I had nice stay at this hotel! It was super easy to access from the road, which made our arrival stress-free. The hotel was clean, and the staff was exceptionally friendly and welcoming throughout our visit. The lady forgot to asked her name , in particular, was amazing she was so friendly and took the time to make sure my family and I had everything we needed for a comfortable stay.. One of the biggest highlights for us was that the hotel is pet-friendly such a big plus for my fur baby! I highly recommend this place and wil... read more
Business response:
Dear Guest,We are so happy to hear that easy access, and a warm welcome made your stay extra special! It's wonderful knowing our team's efforts helped you and your family, including your furry companion, feel right at home. At Extended Stay America, creating a comfortable and inviting experience is what we are all about. We can't wait to welcome you back for another memorable visit whenever you're in the area!Sincerely,Hotel Management
Exceptional
Came back after long time . Always received great welcoming. No complain at all
Business response:
Dear Guest,We are so happy to hear you returned after some time and still felt genuinely welcomed—that means the world to us! At Extended Stay America, creating a consistent and friendly experience is something we take great pride in. It is wonderful to know you left feeling satisfied, and we genuinely look forward to seeing you again on your next visit.Sincerely,Hotel Management
That hotel is always on.my list for short time visit . People are here very helpfull and professional.
Always same welcoming and same environment. Thanks .
Business response:
Dear Guest,It is always a pleasure hearing from returning guests like you! We're thrilled to know the familiar atmosphere continues to make your visits enjoyable. Thank you for your kind words and for choosing Extended Stay America as your go-to spot. We look forward to having you with us again soon!Sincerely,Hotel Management
I arrived after my reservations were cancelled. At first, I thought I was going to waste my money, but thankfully, the front desk clerk noticed my frustration and helped me with the check-in process. This was a huge help. Many thanks to him!
Business response:
Dear Guest,We’re so glad our team member stepped in when you needed support most—that kind of attentiveness makes all the difference. It’s great to hear your visit turned around for the better. At Extended Stay America, we aim to make every guest feel valued, especially in unexpected situations. Thank you for the kind words, and we hope your next stay is even smoother from start to finish!Sincerely,Hotel Management
The room was clean, and the bed was comfortable. I stayed for one night and had a good experience overall. If you have high expectations, this hotel may not be suitable for you, as it is quite budget-friendly. The employee was helpful and professional.
My stay was not bad. The front desk clerk was very helpful after my reservations were canceled; he assisted me with checking in. I was tired, but it was worth it.
Extended Stay America Select Suites - Richmond - West End - I-64 has a 3.1 star rating with 2,583 reviews.
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.