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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I have been locked out of my room because mubkey card stop working.
Business response:
Dear Claudette, Thank you for bringing the room key issue you experienced to our attention. We sincerely apologize for any frustration this caused during your stay. Our guests' satisfaction and comfort are paramount, and we understand the importance of a reliable key card system. Your feedback is instrumental in helping us enhance our services, and we hope you'll give us another opportunity to exceed your expectations.Sincerely,Hotel Management
The front.desk staff is very friendly. The even hold a ground floor for me because i have difficulty with stairs.room for me
t check in was very helpful and patient with my booking dropped the ball, however he was able to accommodate me and assist me through my situation. Also while staying there I really need a document and extended time due to business meeting. And safi were there to assist me and help me with all issues I "personally" had. This is my second stay. And I will be returning. Thank you.
Rately i get a good night sleepRarely do I get a good night's rest when I stay away from my home. The room was clean, the bed was a king and comfortable, I got a very good night's sleep which I am thankful for because I had a long day of travel ahead of me.
Business response:
Dear John,Thank you for your wonderful review! We are so glad you had a restful night and felt comfortable during your stay. At Extended Stay America, we strive to provide a relaxing experience for our guests. We appreciate your feedback and look forward to welcoming you again in the future!Sincerely,Hotel Management
I feel like they gave me everything I needed
Business response:
Dear Julius,We are thrilled to hear that you had everything you needed during your stay! Providing a comfortable and convenient experience is our priority, and we’re glad we met your expectations. Thank you for choosing Extended Stay America—we look forward to welcoming you again!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.4 star rating with 1,391 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.