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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Bugs & dirty!!! Horrible experience!!! I left!!!
Business response:
Dear Karen, Thank you for your feedback. We’re truly sorry to hear about the issues you experienced with cleanliness and pests. This is not the standard we strive to maintain, and we take these concerns very seriously. We have shared your comments with our team to address and rectify the situation immediately. Your satisfaction is our priority, and we regret that we fell short during your stay. We hope you’ll consider giving us another chance to provide a better experience at Extended Stay America in the future.Sincerely,Hot... read more
Business Nice quite place and area . After cancelled my reservation i litellay showwd up at midnight but i made it . Hotel employee very helpful. My room was good and clean . No comments at all .
Business response:
Dear Frank, Thank you for your feedback! We're pleased to hear that you found our location quiet and the hotel employee helpful, especially after the reservation issue. We're also glad you found your room clean and to your satisfaction. Providing excellent service and a comfortable stay is our priority, and we're happy we could meet your expectations despite the initial challenge. We appreciate your positive comments and look forward to welcoming you back to Extended Stay America for another great experience in the future. S... read more
Quiet clean parking and helpful front desk
Wedding purpose Check in was good . Even though reservations got cancelled cause of flight but front desk person able to give me the room . Property was not bad , its seems like quit . Room was clean .
Business response:
Dear Anna, Thank you for your feedback. We’re glad to hear that your check-in experience was smooth and that the front desk was able to assist you despite the reservation issues. We appreciate your positive comments about the cleanliness of the room and the quietness of the property. Your satisfaction is important to us, and we hope to continue providing you with a great experience at Extended Stay America in the future.Sincerely,Hotel Management
SATISFIED MY RESERVATION GOT CANCELLED . BUT STILL FRONT DESK PERSON HELP ME FOR CHECK IN .MY FLIGHT GOT DELAY BUT THANKS TO FRONT DESK EMPLOYEE. ROOM WAS FINE AND CLEAN , SPECIALLY BED WAS COMFY
i have no comment
Business response:
Dear Ralph C, Thank you for sharing your feedback. We appreciate your taking the time to leave a review. We are committed to providing a great experience for our guests and would love to hear how we can better serve you in the future. Thank you for choosing our hotel and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.3 star rating with 1,280 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.