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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were in town for my daughter’s interview with VCU dental school. Hotel was clean and comfortable. The staff was very friendly! We really appreciated not having no hassles in an already stressful situation! Thank you for providing excellent service!
Business response:
Dear Wazih, It’s wonderful to hear that your stay was smooth during such an important trip! The team at Extended Stay America takes pride in creating a welcoming and stress-free environment, and we’re so glad we could be part of your experience. Wishing your daughter the best with her interview, and we’d love to welcome you back the next time you're in town.Sincerely,Hotel Management
Hotel was quite. Staff was helpfull and a good listener. It was a very quick ckeck 8n precess . Thanks
Staff was very friendly and quick to respond to any needs/ questions/ requests. Stay was quite and comfortable. Ample parking and easy to find .
I recently stayed at this hotel. I had a great stay. The beds are comfortable and allowed me to have a great night’s sleep. The hotel and rooms were clean. The location is a plus since it is near many stores and restaurants.
Business response:
Dear Barbara,We are thrilled you enjoyed our comfortable beds and that you were able to get a great night’s sleep! We strive to deliver exceptional service every time, so knowing that you were delighted by our efforts is what really makes our day. We're also glad that you noticed our dedication to spotless accommodations. Thank you for this terrific review and for sharing it. We hope that you will choose Extended Stay America whenever you return to the city.Sincerely,Hotel Management
I have been locked out of my room because mubkey card stop working.
Business response:
Dear Claudette, Thank you for bringing the room key issue you experienced to our attention. We sincerely apologize for any frustration this caused during your stay. Our guests' satisfaction and comfort are paramount, and we understand the importance of a reliable key card system. Your feedback is instrumental in helping us enhance our services, and we hope you'll give us another opportunity to exceed your expectations.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.4 star rating with 1,387 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.