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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice stay.
Room was clean . Front desk was very helpfull . Property was quit . No face problem at all . Satisfied .
Business response:
Dear Keneth, Thank you for choosing Extended Stay America! We’re delighted to hear that you found your suite clean and the property quiet. It’s wonderful to know our front desk team provided invaluable service during your stay. We look forward to welcoming you back for another delightful visit! Sincerely, Hotel Management
Exeptional
Business response:
Dear Guest, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Convenient location, clean room, great pricing if you are on a budget!
Business response:
Dear Timothy, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read that you enjoyed our outstanding service and convenient location and found us to be an excellent value for the area. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests. It was a pleasure having you stay with us, and we hope you will choose us again the next time you are in Richmond. Sincerely, Hotel Management
The suite was acceptable. Smelled like cigarette smoke even though it was non- smoking. The suite door locked but very loose the second lock did not turn the bed was good, bathroom clean l, and the recliner was a plus. Parking area and clientele was questionable. Appreciative of the staff but will not stay again.
Business response:
Dear Kim, We sincerely apologize for the cigarette odor, issues with the suite door lock, and concerns regarding parking and the surrounding area. Guest comfort, safety, and satisfaction are very important to us, and your comments have been shared with our management team to address these concerns. We hope you might consider giving us another opportunity. Sincerely, Hotel Management
good
I love this place. It's so convenient for me. So close to my job and on the bus line. Helps a lot. The staff is friendly and the room is clean. No bugs. And the little problem I had, they fixed it right away.
Business response:
Dear April, Thank you so much for your kind words! We’re thrilled to hear that our location has been so convenient for your needs and that our team was able to resolve any concerns during your stay promptly. It’s wonderful to know that you found your room clean and comfortable, and we’re delighted our staff made a positive impression. Your feedback means a lot to us, and we’re grateful for the opportunity to serve you at Extended Stay America. We look forward to welcoming you back again soon! Sincerely, Hotel Management
I love extended stay at West End Richmond. Staff are polite. Place is clean
Love this place easy parking. Room are clean and spacious
Business response:
Dear Akram, Thank you for your review and for your wonderful comments about our hotel. We are very glad you found your room to be relaxing and very comfortable. Fresh accommodations are the foundation for a great stay, and we are so happy that we could provide this for you. We are also pleased you found the parking convenient. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 3.1 star rating with 2,586 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.