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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Our stay was Good overall. The only real issues would be cleanliness of the stairwell. Continental breakfast could’ve been a bit more selective.
Business response:
Bill, thank you for reviewing the Extended Stay America. Although we are glad to know you had a good stay, we are sorry for the cleanliness issues you had during your stay. Your comments will be shared with our Housekeeping team to make sure we are more diligent moving forward. Also, we have taken note of your feedback with regards to our grab-and-go breakfast to improve our future guests’ experiences. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Good Enough For What I Paid For Overall our trip was pretty good. Only complaints were that we weren’t able to get kitchenware with the acception of a few plates and bowls. And the beds were not very comfortable.
Business response:
Thank you for taking the time to evaluate your stay. We are happy to know that you liked our affordable rates, but we are sorry for the lack of amenities you experienced while you were here. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Clean, smoke-free, friendly staff, and affordable room.
Business response:
Wendell, it was a pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Latecia, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Since it was just me (female), i was placed in the far back in which can be dangerous.
Business response:
Thank you for your feedback of the Extended Stay America. Although we are glad you had a great stay, we are sorry you were disappointed with the location of your room. We wish we had the opportunity to resolve your concerns while you were here as we would have done our best to make you comfortable. Also, the security of our guests is our top-most priority and our staff is well-trained to ensure the safety of our visitors. We hope we have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Close to lots of shopping and activities.. We came to see a comic at the Funny Bone and it’s only a couple miles away- AWESOME!
Business response:
Tanith, we appreciate your feedback on Extended Stay America. Thank you for highlighting our great location. It was our pleasure being of your service, and we look forward to welcoming you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.3 star rating with 1,280 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.