Extended Stay America Select Suites - Richmond - West End - I-64

Anonymous 

on Expedia

2 years ago

Needs an exterminator The staff worked with us to cancel our stay because the refrigerator was not working and more importantly there were bugs including roaches one of which we saw on the bed. 

Anonymous 

on Expedia

2 years ago

Housekeeping??? Carpet and hard wood floor was very dirty and sticky. Stained my white socks to dark brown. Floors in bathroom and kitchen area clearly had not been mopped in quite a while. Stairwells were filthy, trash, cigarette butts, and old clothing hanging on the rail. Will never stay here again. 

Linda 

on Expedia

2 years ago

Worst room ever The room was terrible we killed about 12 roaches so then we couldn’t sleep!! No coffee pot, no ice machine! 

Henry 

on Expedia

2 years ago

Free breakfast? 

Anonymous 

on Expedia

2 years ago

Dirty and unkept The sheets were dirty as if someone jumped in the bed with dirty feet, the tub was dirty, no shower curtain, and roaches. 

Monica 

on Expedia

2 years ago

Filthy! Try his place was filthy! I had to run out of there there were bugs everywhere, even on the walls! The place was completely run down, cabinets were falling apart, mold or dirt in the ceiling vents, whatever it that black stuff on it was! .I need my money back. 

Norania 

on Expedia

2 years ago

This place needs a big renovations. It is run down. The check-in lobby smells like Weed. The non smoking room smells like cigarrete and weed. The place looks dirty. The bathroom looks super old and rusty. I’m very dissapointed. 

Himanshu 

on Expedia

2 years ago

A lot of cockroach and mosquito were there. When hotel room was alloted proper cleaning was not done. Even after complaints raised for cockroach and mosquito no action was taken from them. Worst hotel i ever stayed.