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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I book my room on September 15 to September 16 they gave me a key to the room, when I open the door it was clothes everywhere in that room so I went back to the office and said y’all gave me a room while somebody staying they then they gave me a key to the room when I open the door it was food on the floor in the room so I went back to the office and threw the key on the floor and tell them to cancel my booking and refund my money back and I didn’t get apologize or nothing for they mistake..Plus the 2 dudes was working there... read more
The room was a complete run down. Bulbs out and not replaced, cabinets broken, shower curtain mouldy, walls thin (noisy), people living here seemed like they have been living there for ages, smokers, weeds, drugs, all of it.
Worst place ever - checked out and went elsewhere to stay for the night
DO NOT STAY HERE! Not safe. Absolutely terrible property. Photos in the listing do not match the property. Upon arrival, my room had blood on the toilet seat, someone else's facial hair from shaving on the counter, multiple greasy spots on the kitchenette counter, cabinet door under sink was complete ripped off/missing, cabinet door under bathroom sink was partially torn, the wall had drawing from a child on it, other splatter from a liquid on another wall, pillow had some sort of substance (maybe dried blood?), and walls we... read more
You could do a lot better for $115/night So the staff themselves are perfectly nice. I had no problems with that. The actual cleanliness and condition of the room we were in was definitely not great. I found some leftover vomit on the art piece next to the toilet, along with on the wall next to it. The toilet barely flushed, the diffuser in the sink was clogged with sediment so water was shooting everywhere. In the tub, the grout had lots of black mold and the surface of the tub was incredibly deteriorated. There were leftov... read more
Staff
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 3.1 star rating with 2,535 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.