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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was happy with room and it was comfortable
Business response:
Dear Peggy, We are delighted to read you were happy with your room and found it comfortable at Extended Stay America. Providing a cozy and pleasant stay is our priority, and we are thrilled you enjoyed your experience with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay.Sincerely,Hotel Management
Very nice and clean however the front desk closes at 10. One has to call an agent who contacts someone who is sleeping in the building. They open the door for you and check you in. NOT a smooth process
Business response:
Dear Paul, Thank you for your feedback. We apologize for any inconvenience you experienced during the check-in process. We are actively working to improve our procedures to ensure a smoother and more efficient experience for our guests, even after hours. Your comments are valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless stay in the future.Sincerely,Hotel Management
All good!
Overall hotel was ok. Due to the nature of pets allowed in this hotel my room had the smell of dogs.
Business response:
Dear Fred, Thank you for choosing us. Thank you for your feedback. We apologize for any inconvenience caused by the odor in your room. Maintaining a fresh and comfortable environment for all guests is vital to us. We will address this issue with our housekeeping team to ensure thorough cleaning. Your satisfaction is our priority, and we appreciate your understanding. We hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management
Very clean and very pet friendly Very pet friendly, very clean. Heat/air unit loud.
Business response:
Dear Rexanne, Thank you for mentioning how impeccably clean our hotel was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work! We appreciate you mentioning to future guests we are a pet-friendly hotel. It was our pleasure hosting you here at Extended Stay America, and we can't wait to welcome you back for another fantastic stay.Sincerely,Hotel Management
Loved it !
Lugar perfecto Es uno de mis lugares preferidos para quedarme por su limpieza, seguridad,atención y ubicación por un excelente precio
Business response:
Dear Javier, Thank you for the excellent review. We are glad that your stay was enjoyable and that we were able to exceed all of your expectations for a great price. We appreciate you taking the time to leave your kind remarks, most notably our well-maintained property and excellent location. It was our pleasure to host you at Extended Stay America, and we look forward to seeing you soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.1 star rating with 1,445 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.