This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms are clean and furniture was decent quality. But a short sighted attempt at cost-saving (or bilking) with the corporation’s decision to not stock the kitchen with essential cookware and plates/utensils. I expected that I’d be able to boil water in my room. They make you purchase an entire cookware set (saucepan, stew pot, skills, lids) rather than do what every other hotel with kitchenette I’ve ever visited does - supply the pans needed to make use of the kitchen appliances. If I damage a saucer, keep some of my dep... read more
Clean and no pet smells despite being pet friendly. Room was comfortable aside from the air conditioner resetting itself to 68 a couple times. Building construction is light so you will hear every footstep, and loud stereos from the adult cabaret next door, so earplugs are recommended. Being able to leave bathroom fan on without the light helped. Security lights shining into the room made it difficult to get it dark enough to sleep. Disappointed they discontinued the morning coffee service.
Business response:
Dear Patric, Thank you for taking the time to write a review. We appreciate your feedback and are delighted that you found your room at Extended Stay America clean and comfortable. We apologize for any inconvenience caused by the air conditioner, construction noise, and external light. Your suggestions for improvement will be shared with our team, and we hope to welcome you back soon to provide an even better experience. Thank you for choosing us for your stay.Sincerely,Hotel Management
AC was noisy. Room was not clean.
Business response:
Dear Charles, Thank you for taking the time to share feedback about your recent stay. We apologize for any discomfort caused by the air conditioning unit and for falling short of your expectations in terms of cleanliness. Thank you for bringing this to our attention, and we will address this appropriately. We hope you will consider staying with us again and allow us to provide you with a seamless and enjoyable stay.Sincerely,Hotel Management
Quick check in, friendly staff, spacious room.
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,237 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.