This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I
Little overpriced for thr facilities.
Business response:
Kristy, thank you for choosing our hotel and taking the time to share your review. We appreciate your sentiments about pricing and want to assure you that we take careful consideration to be competitively priced for our area and season. Your feedback is essential as we continually focus on advancing our guest experience. We do hope that you will consider returning to allow us the opportunity to provide you with a more enjoyable visit. Sincerely, Hotel Management
It did work for me but the stairwells for example were never cleaned the entire week I was there. One of them blasted heat like a furnace wasting energy and I had expected a few plates and forks in the clean dishwasher like the Marriott Residence Inns have since I picked the place for the kitchen as well. There is odor in the halls and in the room. But staff was courteous so that's a plus. Overall with that much hotel competition, if it was cleaner overall I would stay again.
Business response:
Linda, thank you for being our guest and for reviewing your stay. We apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. On a positive note, we are happy you were pleased with the service our associates delivered. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. ... read more
Clean, but very outdated motel 😊 Very friendly staff. Motel looks clean. 2nd floor hallway smells horrible, no odor in the room though 😅 Overall I really enjoyed the stay.
Business response:
Beata, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with our well-kept accommodations and that you enjoyed the service our associates delivered. It will be our pleasure to share your kind compliments with our team. We also appreciate your constructive feedback and hope to have the chance to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,192 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.