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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All was good. I was there only a short time, but I believe this would be a fine place for an entire week if meals are desired to be prepared as it has a kitchen. Very nice place for the price paid. I will be back.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you had a nice stay and that you were impressed with our kitchenware as well as the value we offer. Thank you for the kind review, and we look forward to seeing you again soon. Sincerely, Hotel Management
"Breakfast" was granola bars and individually wrapped muffins and is only served until 9:30. Expedia's details say there is coffee and tea in the common area, but it wasn't there when I left at 10, also says that there is a coffee maker and a kitchen in the room, but you actually have to go to the front desk and check them out. I chose this hotel in part because of the food and beverage availability and I was sorely disappointed. The place was very clean, but several things (pipes and vents) make a LOT of noise.
Business response:
Although you liked our well-kept property, we sincerely apologize for the difficulties you encountered regarding our grab-and-go breakfast service. We regret, we failed to live up to your expectations and our own standards. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the team in an effort to deliver better service. We value your additional feedback and hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Manageme... read more
The staff was very helpful and friendly and the hotel and room was very nice clean and over the top...Thanks for having me😊
Business response:
Delilah, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite refreshing, and the staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
I got what I paid for. Not bad for the money. If you need a cheap room it works.
Business response:
Thank you for your review. It is our goal to deliver good value at a fair price, and we like hearing that we have accomplished just that. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
is great place for the price. nice property, would stay there again
Business response:
Thank you for selecting Extended Stay America for your recent stay. We are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Staff was fantastic! Hotel is over due for a massive renovation.
Business response:
Susan, thank you for reviewing your stay at Extended Stay America, a four-star. It is a delight knowing you were impressed with the courteous service delivered by our team and that you had an overall comfortable stay. Your concern about the age of our property will be discussed with the appropriate individuals when we plan renovations. Thank you once more for being our guest, and we hope to see you soon. Sincerely, Hotel Management
Full kitchen, but you had to go to front desk to ask for dishes which was inconvenient
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked the fully equipped kitchenette in your room. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
For the price, this is a good hotel. Our room was very clean and bed was comfortable.
Business response:
Thank you for the great review! We know how important it is to stay in a clean, comfortable, and well-maintained rooms, so thank you for your lovely comments! It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. The entire team at Extended Stay America looks forward to seeing you the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4 star rating with 1,457 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.