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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I always have a great experience when I stay here. The staff are great . I want to thank Judy for going above and beyond with our stay.
Business response:
Thank you for your loyalty towards Extended Stay America and for making us your home away from home. It is a pleasure to know you had a fantastic stay and that you were awed by our spectacular hospitality. On behalf of our team members, especially Judy, we thank you once more for highlighting the efforts put in by them in making your visits memorable. Your kind words are appreciated, and we look forward to seeing you again soon. Sincerely, Hotel Management
Great location. Hotel was very nice for the price.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you liked our affordable rates and enjoyed our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Was just needing somewhere to stay after my son's football game because I knew I wouldnt have wanted to drive the 1.5 hours back after being in the freezing weather for 3 hours. Stephanie at the front desk couldn't have possibly been any nicer. Room served my purposes perfectly. Only complaint is the very limited channels available on their cable.
Business response:
Thank you for choosing Extended Stay America and for a nice review regarding the excellent guest service provided by Stephanie. It is a pleasure to have her on our team, so we're thrilled to pass on your comments. We work diligently to make sure that our guests have a wonderful stay so it is great to know that we are successful in reaching our goals. Thank you for being our guest. We hope to see you and your son again soon. Sincerely, Hotel Management
Front desk lady was great and help full really knows her job
Business response:
Thank you for the excellent feedback about your experience here at Extended Stay America It was a pleasure knowing everything went well during your visit and that one of our associates from the front office team was able to leave an amazing impression by delivering her best, which made your stay even more pleasant. We appreciate your praises and hope you will come back to see us soon. Sincerely, Hotel Management
Older property, but kept in good shape. Close to lots of shopping and restaurants. Would stay here again.
Business response:
Rod, thank you for choosing Extended Stay America. We are glad to know you enjoyed our ideal location and had a wonderful stay with us. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
This hotel is old and tired. The hallway and rooms smell old, possibly old smoking, and air freshener. The reception area is pitiful and the breakfast is a joke. I cancelled my second stay there and found a better place to stay.
Business response:
Kris, thank you for being our guest. We are sorry our property was not to your expectations and regret the inconvenience caused. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Also, we will share your comment with our brand leaders to determine new grab-and-go breakfast offerings. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,192 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.