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Extended Stay America Select Suites - Shreveport - Bossier City
- Other
- Bossier City, LA
About this business
Location details
2275 Old Minden Rd., Bossier City, LA, 71112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good kinda old but good
Business response:
Dear Darlesha, We are sincerely grateful for your high rating and for sharing your thoughts about your recent stay at Extended Stay America. Your kind words are most appreciated. We loved having you as our guest, and we hope to see you in the near future.Sincerely,Hotel Management
My stay was refunded on the nights I stayed at this ESA. But I feel the need to share this review here because I felt unsafe at this location. The locks on all of the doors are not working properly. I am a woman traveling alone across the country and visiting places I am not familiar with. I can not stress enough how terribly unsafe I felt, when I was locked out of the building at night, repeatedly, and then locked out of my room. And the night staff wanted me to go back downstairs and keep going back and forth for new keys,... read more
Business response:
Dear Candy, Thank you for sharing your thoughts on your recent stay. We are sorry to read your comments regarding our security. The care of our guests is of utmost importance to us. Our security team is reliable and well-trained. We will share your feedback with our team. We enjoyed hosting your visit; we hope to welcome you back soon.Sincerely,Hotel Management
I keep having trouble with key cards. I had to push in and out several times to open the doors.
Business response:
Dear CE, Thank you for taking the time to review your stay with Extended Stay America. It's unfortunate to read about the issues you encountered with the room key card, and indeed our front desk is always available and happy to help make your stay as comfortable as possible. However, we apologize for the concerns you had with your room key card. Also, this has been addressed to our associates, and we are very grateful for your patience. All of our associates are committed to providing the most comfortable accommodations, and... read more
Thankfully I only stayed overnight. The girl that checked me in was friendly. The luggage dolly had a flat tire. Part of the tire tread was hanging off. This made it extremely difficult to drive. The hallway smelled like people were smoking something and or spraying something to cover up the odor. The floor in my room looked like no one had cleaned the outer edges in who knows how long. The window frame itself was bent and the screen was torn. The gap in the window frame made it a challenge to keep the room cool.
Business response:
Dear Danielle, Thank you for sharing your feedback with us. We appreciate your kind words about our friendly staff and apologize for any inconveniences you experienced during your stay. We have taken note of the concerns you highlighted and have shared them with our housekeeping and maintenance team. We will address these issues promptly to ensure a better experience for our future guests. Your satisfaction is important to us, and we hope you will consider staying with us again in the future. We appreciate your feedback as i... read more
Frequently asked questions about Extended Stay America Select Suites - Shreveport - Bossier City
How is Extended Stay America Select Suites - Shreveport - Bossier City rated?
Extended Stay America Select Suites - Shreveport - Bossier City has a 3.1 star rating with 1,187 reviews.
When is Extended Stay America Select Suites - Shreveport - Bossier City open?
Extended Stay America Select Suites - Shreveport - Bossier City is open now. It will close tomorrow at 12:00 a.m.