This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Shreveport - Bossier City
- Other
- Bossier City, LA
About this business
Location details
2275 Old Minden Rd., Bossier City, LA, 71112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that this property is very close to the interstate. I think the price was too expensive, even for a holiday, for the room we stayed in. It smelled like someone mopped the floors with old bleach water . It left a terrible smell. I had to use Lysol to negate the smell. Didn’t work all the way but at least I was able to sleep. No instructions were given at check in ie. check out time, whether or not breakfast was served. Only one small soap for 4 people, no shampoo or conditioner. I had to request more tiles as there we... read more
Business response:
Dear Lungreaka, Thank you for choosing our hotel and for sharing about your overall experience. We are glad our location was convenient for everything you wanted to do on this visit. We appreciate your feedback about the value you received relative to the price of your suite. We make every effort to ensure our rates are competitive with like hotels in our area, and we strive to deliver the accommodations, service, and amenities our guests enjoy. We work hard to provide a clean and comfortable environment; therefore, we regre... read more
Very quiet and well kept. Nice place for the price.
Everything was excellent, We could cook and stay food; because ice box
Business response:
Dear Delinda, Thank you for choosing Extended Stay America and reviewing your stay. We are thrilled you enjoyed most aspects of our hotel and appreciate you highlighting our convenient kitchenette feature. It was a pleasure having you as our guest. We hope you will consider revisiting us to enjoy another satisfying experience.Sincerely,Hotel Management
Great place just needs to work on keys working to get in the room
Never will I stay again. We were only there 2 hours. Our room was filthy and there was roaches. Do yourself a favor and RUN from here. Also people were doing drugs in the parking lot. Horror show to say the least!
Business response:
Dear Patricia, Thank you for sharing your experience. We sincerely apologize for the situation you described. You are correct in expecting a comfortable and clean environment when staying with us. Although we regularly treat our property, we have contacted our pest control provider to address the issue as quickly as possible to uphold our company's high standards. We also don't encourage any illegal activities inside our premises. Thank you for bringing this to our attention. We hope you will revisit so we can show you our c... read more
Transportation was close to everything they didn't provide any pots or pans for the kitchen
Business response:
Dear Sheryl, Thank you for choosing to stay with us at Extended Stay America and for sharing your feedback. We're pleased to hear that our location was convenient for your needs. However, we are sorry for any inconvenience you experienced with the kitchen not being fully stocked with kitchenware. We're glad to inform you that we do offer cookware on request to ensure our guests have everything they need during their stay. We appreciate your business and value your feedback. We hope to have the pleasure of hosting you again s... read more
Blood splatters on elevators. Hotel smelled like weed. Front desk employees were very rude. The key to my door wouldn’t work.
Business response:
Dear Baylee, We appreciate the valuable feedback about your stay. We are sorry for not meeting your expectations. We know a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. Our Sincere apologies for the unprofessional manner of our front desk staff and will be managed for the same. We hope you will return on your next visit to the area so we can s... read more
Frequently asked questions about Extended Stay America Select Suites - Shreveport - Bossier City
How is Extended Stay America Select Suites - Shreveport - Bossier City rated?
Extended Stay America Select Suites - Shreveport - Bossier City has a 3.1 star rating with 1,187 reviews.
When is Extended Stay America Select Suites - Shreveport - Bossier City open?
Extended Stay America Select Suites - Shreveport - Bossier City is open now. It will close tomorrow at 12:00 a.m.