Extended Stay America Select Suites - South Bend - Mishawaka - South

Business response:

We would like to take this opportunity to thank you for staying here at the Extended Stay America Mishawaka. We take great pride in providing our guests with the utmost in professional and personalized service. Shortly after checking out you should receive a survey from us in your email, we hope you'd give us 10's in all categories and we'd truly appreciate it! You can also review us on google if you'd like. 

Business response:

Desiree, thank you for selecting Extended Stay America. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Your review, along with the recommendation, is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Business response:

Hello Tyron, We would like to take this opportunity to thank you for staying here at the Extended Stay America Mishawaka South. Whether you were here on business or leisure, we hope your stay with us exceeded your expectations. If we did not exceed your expectations, please contact us directly. We take great pride in providing our guests with the utmost in professional and personalized service. Shortly after checking out you should receive a survey from us in your email, we hope you'd give us 10's in all categories and we'd ... read more

Business response:

Thank you for being our guest. We're sorry for the inconvenience you had due to the TV in your room. Please be assured that we have discussed your feedback with the appropriate individuals to take immediate actions to fix the problem as soon as possible. We hope you will consider giving us a second chance the next time you are in Mishawaka. Sincerely, Hotel Management