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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not Pleased! Overall stay was just ok! WAS NOT PLEASED with hotel, got to hotel to check in & they didn't have my room, the i REGISTERED FOR!! then sent me to their sister hotel which was just down the road & they didn't have the room that i BOOKED so all they could give was a smaller room!!! Room was ok, fairly clean but lamps wouldn't work, had broken switches. had average light to get thru the night. outside hallways smelled horrible!! The smell of pets / trash thru-out the halls was not a good thing.
Business response:
Thank you for being our guest. We apologize for the reservation issue you encountered and that we were not able to accommodate you this time. We offer no excuses for this mix-up and regret the inconvenience caused. Please be assured that we’re investigating what went wrong in your instance, and we are taking measures to prevent such scenarios from happening again in future. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Just fine. It was fine. But just that. Overall the hotel felt a little old. Don’t desk staff was was very friendly and helpful though.
Business response:
Thank you for being our guest. We are pleased to know overall your stay was a pleasant one and that you liked our associates. However, we are sorry we missed meeting some of your expectations. We appreciate your observations and hope to see you again in the future for a much better experience. Sincerely, Hotel Management
Great room We've stayed at several Extended Stay locations and have had pleasant experiences at all locations. Love having the extra room size to spread out. This location is very close to many restaurants with something for everyone at all price ranges.
Business response:
We would like to take this opportunity to thank you for staying here at the Extended Stay America Mishawaka. We take great pride in providing our guests with the utmost in professional and personalized service. Shortly after checking out you should receive a survey from us in your email, we hope you'd give us 10's in allcategories and we'd truly appreciate it! You can also review us on google if you'd like.
Business response:
We would like to take this opportunity to thank you for staying here at the Extended Stay America Mishawaka. We take great pride in providing our guests with the utmost in professional and personalized service. Shortly after checking out you should receive a survey from us in your email, we hope you'd give us 10's in all categories and we'd truly appreciate it! You can also review us on google if you'd like.
Ok stay I travel for work and decided to stay at this hotel, upon check in the worker was super nice, even gave me a number to get a cheaper rate. I went to the room and there was not coffee maker, only trash can was in bathroom, so I called the front desk regarding the coffee maker and he told me he would have one at front desk for me to pick up. The breakfast is a grab and go, muffins, granola bars, oatmeal and coffee.
Business response:
Jill, thank you for being our guest. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, we are sorry our hotel and amenities were not to your expectations. Thank you again for staying with us and we hope to welcome you back soon! Sincerely, Hotel Management
house keeping could have Been better but the staff was friendly
Business response:
Thank you for being our guest. It’s a pleasure to know you had an overall pleasant stay with us and liked our courteous associates. However, we are sorry if you had any inconvenience. We value your feedback and look forward to welcoming you back soon for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 4.3 star rating with 669 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.