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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that all the amenities were excellent. The beds were comfortable room layout was nice too. What i didnt like was that the pullout sofa bed was broke other than that it was a nice stay
Business response:
Thank you for taking the time to review your recent stay. We are so glad you loved our comfortable beds and got a great night's sleep. Your comments regarding the sofa bed will be shared with our maintenance team so that they can fix it immediately. Thank you for choosing Extended Stay America. We look forward to your next visit. Sincerely, Hotel Management
Not Pleased! Overall stay was just ok! WAS NOT PLEASED with hotel, got to hotel to check in & they didn't have my room, the i REGISTERED FOR!! then sent me to their sister hotel which was just down the road & they didn't have the room that i BOOKED so all they could give was a smaller room!!! Room was ok, fairly clean but lamps wouldn't work, had broken switches. had average light to get thru the night. outside hallways smelled horrible!! The smell of pets / trash thru-out the halls was not a good thing.
Business response:
Thank you for being our guest. We apologize for the reservation issue you encountered and that we were not able to accommodate you this time. We offer no excuses for this mix-up and regret the inconvenience caused. Please be assured that we’re investigating what went wrong in your instance, and we are taking measures to prevent such scenarios from happening again in future. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Just fine. It was fine. But just that. Overall the hotel felt a little old. Don’t desk staff was was very friendly and helpful though.
Business response:
Thank you for being our guest. We are pleased to know overall your stay was a pleasant one and that you liked our associates. However, we are sorry we missed meeting some of your expectations. We appreciate your observations and hope to see you again in the future for a much better experience. Sincerely, Hotel Management
Great room We've stayed at several Extended Stay locations and have had pleasant experiences at all locations. Love having the extra room size to spread out. This location is very close to many restaurants with something for everyone at all price ranges.
Business response:
We would like to take this opportunity to thank you for staying here at the Extended Stay America Mishawaka. We take great pride in providing our guests with the utmost in professional and personalized service. Shortly after checking out you should receive a survey from us in your email, we hope you'd give us 10's in allcategories and we'd truly appreciate it! You can also review us on google if you'd like.
Business response:
We would like to take this opportunity to thank you for staying here at the Extended Stay America Mishawaka. We take great pride in providing our guests with the utmost in professional and personalized service. Shortly after checking out you should receive a survey from us in your email, we hope you'd give us 10's in all categories and we'd truly appreciate it! You can also review us on google if you'd like.
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 3.5 star rating with 985 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.