This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check your bed! The bed in our room had blood stained comforter. Called to have them remake the bed and they "did". When I checked again it was all on the sheets also so they never remade the bed. They basically never changed the best from the previous guest! The hotel smelled like wet rotten mop when you walked in. The second-floor smelled Iike Marijuana. Just a gross and nasty stay.
Business response:
Kelly, thank you for your stay and for taking the time to post your review. We apologize for the less than the spotless condition of our accommodations and for the housekeeping service issues you experienced. Be assured steps have already been taken to address and correct our performance. We hope you will choose to stay with us again when your travels bring you back our way. Sincerely, Hotel Management
It was clean and comfortable. They have a kitchen which beats alot of hotels that dont
Business response:
Thank you for staying with us. We are glad you loved our well-kept property and the kitchen amenities we offer. It was a pleasure having you, and we look forward to your next stay soon. Sincerely, Hotel Management
They charged me double the price, but let me check in early.
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to see the rating as it states you had a pleasant visit and that you were able to provide you with an early check-in. We appreciate your feedback and hope to see you again in the future. Sincerely, Hotel Management
It was a very quiet and comfortable place for a simple night away.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a comfortable stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The people working were very nice and helpful. Our first room the door stuck and then wouldnt lock. Took 2 times to get keys that worked for both our rooms.
Business response:
Thank you for the feedback. We are sorry for the key card issue you experienced in your initial room however, we are glad to read our staff resolved the issue to your satisfaction. Nonetheless, we have discussed your comments with our team, and we have altered our procedures so this does not happen again. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 4.2 star rating with 661 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.