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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a very quiet and comfortable place for a simple night away.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a comfortable stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The people working were very nice and helpful. Our first room the door stuck and then wouldnt lock. Took 2 times to get keys that worked for both our rooms.
Business response:
Thank you for the feedback. We are sorry for the key card issue you experienced in your initial room however, we are glad to read our staff resolved the issue to your satisfaction. Nonetheless, we have discussed your comments with our team, and we have altered our procedures so this does not happen again. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Room size was very nice, but seemed a little dated. Cleanliness was questionable. There was a women’s fake fingernail laying in between the two beds on the floor. Carpet needed swept. There was only one plastic in the room to use. Nothing to put ice in. The cable TV was annoying. If tried to bring up the guide the TV would go blank, requiring you to shut it off and turn back on. Then it would take 5 minutes to load.
Business response:
We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
I like the kitchen area I payed too much for this one for 1 night I had no tissue had to get it from the office
Business response:
Thank you for choosing us for your overnight stay. We are glad to read you had an overall pleasant visit and liked the kitchenette in your room. However, we are sorry for not meeting all of your expectations. We appreciate your feedback and hope you will stay with us again. Sincerely, Hotel Management
Our room was given away. Then room rented with pull out sofa was not available
Business response:
Thank you for being our guest. We are sorry we were unable to accommodate you in the room which you booked and regret the inconvenience it caused. On your next visit, we will try our best to allocate you a room which best meets your need. We hope you will give us another chance so we can make it up to you. Sincerely, Hotel Management
They charged me double the price, but let me check in early.
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to see the rating as it states you had a pleasant visit and that you were able to provide you with an early check-in. We appreciate your feedback and hope to see you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 3.5 star rating with 985 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.